Level 1
Pros
Attendance bonus. Good work environment. Nice and friendly co workers! Well except for the hr coordinator Laura. Flexible hours.
Cons
Horrible salary and they keep adding more to your job description but NEVER raises salary. The director will keep telling the employees that he’s working on getting them a raise and after 2 years…still no raise….he feeds you hope just so you can stay. Schedule changes every month and first dibs goes to whoever makes more sales (this is good for those who are good at upselling which usually is just a few agents) Ohhh and if you’re not good at selling you’ll be stuck with the weekend schedule You HAVE to upsell on every call. HR (Laura) she needs to learn some interpersonal skills, she’s comes across as cold and careless….not the characteristics I’d want in an HR personnel…I don’t think she’s ever answered any questions or concerns that myself or any co workers have had…she’s like a robot and if you have any HR related inquiries and you go to her she will tell you she’ll get back to you (so she can go ask the director what to do) and she NEVER gets back. Not sure if she’s still there but be aware if like myself you like the company you work for to have an HR personnel you can feel comfortable going to you won’t get that with this company If you want to advance your career with the company you have to KISS the directors butt and even if you’re skill-full and are over qualified they will allow someone who is not qualified to advance because of favoritism
