NOVA (Japan) Reviews

2.2

7% would recommend to a friend

(274 total reviews)

2% positive business outlook

NOVA (Japan) has an employee rating of 2.2 out of 5 stars, based on 274 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NOVA (Japan) employee rating is 41% below average for employers within the Education industry (3.7 stars).

Reviews by job title

274 reviews
1.0
6 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Organised a Japan Work Visa, arranged accommodation and delivery of furniture and bedding at my expense but would have difficult to find quickly on arrival. If you chose the independent contractor option you get 100,000 yen towards your Airfare reimbursed half in the 1st months pay check and the other half completion of a year. You can request days off in advance but must arrange for another nova teacher to cover you or pay Nova 500 yen per lesson or 4000 yen per day to arrange a replacement for you. On the Employee contract there is no airfare reimbursement but after 6 months you get 10 days paid leave which is equal to the amount paid as airfare reimbursement 10 000 yen x 10 days = 100,000 yen. The Majority of students who are adult learners and have great attitudes to learning and wanted to practice speaking English in a conversational setting either as a hobby, or for work and travel purposes.

Cons

On arrival in training we were offered two different contracts one as an independent contractor other as a Nova employee. Which is different from the original contract that was signed for Visa purposes. Which is a highly unusual practice and i believe that is occurring due to the fact that the independent contractor contract is illegal and is current court case in Japan regarding this. In the 10 minutes between classes you have to grade the previous class plan the next class and are expected to also say hi and bye to students coming and going and Nova only pays you form 4 minutes of those 10 minutes. If you are late by even only a few seconds they will take money 5% of your monthly pay per incidence of lateness out of your monthly pay. Nova will not explain before hand when and what times of the year they close all there branches for. On the Employee contact paid leave dosnt kick in until you have been there 6 months. so its likely you will have to cover your self out of your own savings during either or both of New years and golden week when Nova is closed. On the independent contact there is no paid leave and you will need to have adequate savings to cover yourself for those periods of unpaid leave. If you chose the independent contractor arrangement and for some reason you cant contact Nova the day before to let them know you are unwell and cant make it to work you will lose most of your pay for that month! If you chose to live in Nova arranged accommodation you can be charged at higher rent then they have quoted you. Dont expect much help from Nova once you have been shown your apartment your on your own working things out. Nova staff can enter apartments uninvited as they hold the lease and sub let the apartment to you they can obtain a key and enter your apartment! If a Japanese Student or Staff member ever has any sort of complaint against you no matter how trivial or serious. The Japanese person are taken as 100% right and you as a foreigner are in the wrong no matter what. Basically unless you really love Japanese Culture, have a Japanese partner, or some outside interest in Japan you really want to purse like snow boarding, martial arts, anime... and can put up with being asked a lot for very little in return. If you dont strong reasons to be in Japan and cant tolerate a lot of needless BS then please avoid Nova at all costs!

4.0
21 Jul 2015

G.Taste Nova

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salaried position. High salary for Eikaiwa job, about 30,000 USD depending on a 1:100 exchange rate. Intensive training for adult classes: cover theory in one day, then application over 2 days where you have an experienced teacher give you tips. The lessons and everything are given to you. It's all actually easy to get into the flow. Employees, even trainers, are every open and honest in my experience, you could tell when they had to say something was company policy because they made it clear that was the rule.

Cons

Kinds training is about 5 times more than adult lesson training and has a ton of prep material, plus is a hectic room, so no hands on training is not good. The work is intensive and you are under a tight 10 minute to wrap up a lesson, change material, log notes, open up next student info, plan a lesson they aren't doing that day, and get to the room whilst doing any lobby service/talking if needed. Plus no snacking time, little chance to use toilets, shorter than average lunch break (prob 40 minutes here depending on class prep time you want) or get water make for a very draining day if you need those. This can be very exhausting work and will probably drain you more than you expect which is a hurdle at the beginning as a constant thereafter. And yes class prep time is needed because the students will review you and if you do good you get a bonus, if you do bad you're probably not going to hear about it (branch staff must tell you) or if you do it will be without constructive criticism.

1.0
11 Apr 2017

Nova is No good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They give you a visa if you can make a coherent sentence and have a pulse Some students were interesting The other instructors are great ....That's about it though

Cons

Geez where do I start? I think it's easier to make a list 1) This company blatantly doesn't care about its teachers. It's purely focused of hiring as many teachers as they can cause turnover rate is extremely high. It's turn and burn baby. You're easily dispensable. In fact most instructors walk away from the job before they even finish their contract. Seriously it's that bad 2) They impose expensive fees on teachers. Lates, absences, days off? You have to pay Nova. We're human and mistakes do happen. So of course Nova wants to benefit as much as possible. These penalties really hurt the paycheck too. Which brings me to my next point... 3) The pay is garbage. On top of the almost illegal fees and contracts, Nova pays just enough to live. You won't starve, but traveling and saving is not going to happen. They try to spin this as "You earn your pay based on amount of students". But unless you're a REALLY popular teacher or willing to work 6 days a week don't expect to make much 4) Your NOVA experience will highly depend on the Japanese staff you work with. Good staff made nova less painful. But bad staff will make your experience miserable. Unfortunately there's more bad staff than good. I don't blame the staff though. 95% of them are young Japanese girls trained to follow Nova's idiotic rules without thinking for themselves. They're simply robots. But if you’re lucky enough to work with one who is capable of thinking for herself, your nova experience will be....tolerable. 5) Much like the japanese staff the managers (called IM/ISM) are also robots. Often they are overworked and underpaid too like the staff. Yet somehow most of them love the company so much they completely turn a blind eye to the obvious abuses of the company. It's pathetic...I almost feel bad for them. 6) You're teaching a very basic watered down English. The training gives you the bare minimum to "teach". The low level lessons are too easy for most students and don't have enough material last the whole 40 minutes. Often you can finish in 15 minutes and then get stuck awkwardly sitting there with a person you have nothing in common with for another 20 minutes. It sucks 7) The current contracts they offer are barely legal. In fact Nova's contracts are being challenged in court by the Kansai workers bureau! They basically lock instructors into these terrible contracts with no vacation days, no tax help, no pension help, and to top it off severe penalties that i stated in #2. This company would have been sued like crazy if it were in America, Canada, UK etc. But because Japan's labor union is pathetic, parasite companies like this have been allowed to survive. 8) The job will become painfully boring. Japanese people are shy and don't like to express opinions often. Sometimes getting them to speak is like trying to pull teeth. Most students will eventually blend into a bland generic person who has nothing to say about anything relevant. After months of seeing the same students expects conversations like: "it's cold/hot today" "I didn't do anything this weekend" "I went shopping". It can drive you crazy. Towards the end lessons began to feel like I was a zoo animal trapped in a cage. Expected to English for 40 minutes...8 times a day...5 days a week....while nova pays me in peanuts. Okay i'm tired of typing. I could go on but the list would be infinite. Long story short Nova is a bad company. They've already been caught doing illegal and unethical acts in the past and nothing has changed. I knew a teacher who noted every lesson and checked their paycheck to find there was always a mistake to Nova's benefit. I also had big mistake on my paycheck once. Guess who benefited? Well you already know by now.... This job is way too much work for the little pay. Avoid the whole Eikaiwa industry if you can, but especially avoid Nova. Nova is No good

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Glassdoor has 411 NOVA (Japan) reviews submitted anonymously by NOVA (Japan) employees. Read employee reviews and ratings on Glassdoor to decide if NOVA (Japan) is right for you.