Pros
1.) Great, hard-working coworkers who bring their full personalities to work every day.
2.) Get to solve real challenges for huge (household name) clients in the retail banking space.
3.) MUCH IMPROVED work culture. Gone are the days of poor documentation, black box decision-making, and a lack of individual accountability. Here to stay are processes that enforce transparency, track accountability, empower technical decision-making at the right level, and empower those willing to step up and take responsibility. Employees are now asked to do their homework, lay out all the options, and get buy-in on the best path forward before proceeding. Nothing revolutionary here – just a solid way to ensure the right decisions are being made.
4.) Fun office events and lots of perks (big pantry, free meals, ping pong, foosball, smoothies, fitness days, community service days, shuttle service to BART/Caltrain, etc.).
5.) Work from home policy is flexible and work-life balance is commendable.
6.) Many avenues to direct feedback. HR is great and if there is anything you want to share with the CEO you can schedule lunch with him. VPs and Managers (in my experience) are willing and able to talk with you about anything you have a concern about.
7.) The culture is young, but professional. Intellectual, but not elitist. A previous review mentioning an instance of sexism comes as a bit of a shock, as the office culture is not fratty.
8.) Everyone knows everyone and people give you the time of day.
9.) Communication of the product vision has gotten much better in recent times and the future looks exciting.
10.) The work is incredibly challenging. Nothing is easy. Client data systems are complicated, the analytics are not trivial, user testing is challenging to carry out, clients have extensive documentation requirements, sales cycles are very long, and debugging software written years ago can cause headaches. The work is not for the faint of heart, but nor is it impossible. People who ask questions, have an eagerness to learn, work well in teams, are ambitious with what they want to get out of their career, and are looking for a challenging but fulfilling experience do well here.
Cons
The company has progressed leaps and bounds in the past few years on its pivot from a consulting-centric financial services company to a hybrid enterprise software / SaaS business. The journey is not completely over, but Nomis is very much on its way. A pivot of that magnitude has inevitably rubbed some the wrong way, especially as the work culture has had to change to foster the productivity levels required to scale the product and business sufficiently.
1.) Not everyone at the company understands what it means to build a truly scalable, sustainable, and profitable business. Not everyone who left did either. This lack of understanding has led to disagreements in the past on focus and priority. Better communication and reinforcement from the top that the new culture is what is needed to get the stock price to where we all want it to be is important for keeping everyone motivated.
2.) As is common with enterprise software companies, there is a natural resource trade-off between supporting existing customers and building future software. In the past, there were times when the future was not considered as heavily as it should have been, and the effects of this are being felt today in some cases. As such, this has meant not everyone has been happy with how they have had to spend a portion of their time. Management has become more aware and sympathetic of this recently, but it is nonetheless still a reality of working at Nomis.
3.) Nomis software is critical to decision-making for our clients. As such, they have high demands, and it has sometimes been challenging to ensure complete client understanding and satisfaction. Flying executive clients to the Nomis office to meet and greet the folks doing the work has been a tremendous help recently, but more should be done to articulate the exact reasons why Nomis is valuable to each of them (as there are many clients and this tends to differ by client).
