Modernize Reviews

1. Change expectations all the time and they are to high. 2. Change bounus structure every quarter. Usually for worse. 3. Change rules and script all the time. 4. They say there don't make cold calls. That's a lie, that's the majority of the calls. 5. When your Quality Specialist checks up on you (at least once a week by the way) they never have anything supportive to say. They always have something negative to say even if your stat's were perfect. 6. Management does not work together at all, and are inconsistent. You hear different rules from different people all the time. 7. Are written up without any discussion over the problem, or warning. Also when I first started working there, their name was "CalFinder" a month later it was "Home Improvement Leads" 5 months later it became "Modernize". So if you want to see more reviews look thoes two up as well. Conclusion the Virtual Agents are treated like recyclable garbage. And they changed their name twice in six months.

1. Lack of career development - There has not been any program or visible career path created for employees. This leads to lack of growth in the company (unless you are on the sales team). It is rare to see an employee promoted from within. 2. Untrustworthy - The HR department is by far the most unprofessional team at the company. Rather than being there to help empower employee's and foster good employee relationships the team is the root of all issues and drama. The HR department is infamous for leveraging the confidential information of one employee to coax confidential information out of another. The company has great values but they should ensure that the HR team embodies these values more than any other team at the company - after all they are the ones bringing in new employees... 3. Misleading - they speak about a flexible open PTO policy but there are a 'suggested' number of days that you take. 4. The Company Believes Their Perks are Culture - they think they’ve nailed company culture because they have a ping-pong table and offer free catered lunches a couple times a week. Yet, they fail to notice the company morale declining. Don’t be fooled by the perks and look at what the actual environment is like. 5. Bad Reputation - check out the company's BBB reviews