Mitratech Reviews

3.4

53% would recommend to a friend

(458 total reviews)

Mike Williams

78% approve of CEO

52% positive business outlook

Mitratech has an employee rating of 3.4 out of 5 stars, based on 458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mitratech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

458 reviews
1.0
27 Feb 2021
Recommend
CEO approval
Business outlook

Pros

They offer free food and other incentives but you can think long term... it’s should be your short term goal just to raise salary and find another one during notice period...

Cons

I was hired after 9 rounds of interview and without any reason they fired me on the spot with no reason, with no performance improvement plan and no empathy for the employee...... this was kind of surprised but not new in MitraTech.. they have hire and fire culture and this being operated with single mind..!!! If you are looking for long term and stable company then this is not for you If tou are looking for technology or product then again this is not for you.. If you want to learn entire agile process and tool then only you can join.. Company long term vision is not clear as they already fired their all core developers in US and now they believe they can maintain the product without investing on product They have couple of small clients and in COVID you don’t know how long this would go Product is old and has future only if innovation added, that lack due to hire and fire culture In my time I was forced to fire few employees unethically without any reason or PIP process and when I said No in front of my team and then I also get the ping slip :) So yes join at your own risk, as even after 9 rounds and in few months they can fire you with no reason and you will left with your own I will request find MNC as you must have potential if you are reading this comment (as their interview process is good) , so just for few extra bucks don’t say yes here and go for MNC or mid size.. now whenever I apply anywhere I see company head count and only apply if they are >5000 :) When I joined Mitratech, I had another 3 offers from top MNC but I joined here as I was confident with my skill and experience but with bad management style in Mitratech I lost that confidence and still today (abt 1 yr) I feel bad about it. So be cognisant and mindful about your decision as that is important in career. Thanks for reading !!

1.0
12 Aug 2020
Recommend
CEO approval
Business outlook

Pros

- You will come across really friendly people - Recently transitioned most of development and support to India. Though there are very few resources available in the US, they are knowledgeable and extremely helpful - People really try to stick to a couple of the companies core values - Ownership and Continuous Improvement

Cons

- The development team is not given any value at least in the office here in India. If you are a developer or a QA, you get managed by everyone possible. It gets really frustrating when you are questioned by someone who is not even closely qualified or knowledgeable as you. - The products are old and unstable. If you are looking to work on some modern technologies, this is not the right place. - What I understood from my interaction with the folks in the US is that the culture there is pretty good and laid back. But the management has totally failed in bringing that to the office in India. They cannot blindly rely on what they hear from the managers, they should probably try to talk to the lower level employees as well. - They have this fancy TPM role most of whom can neither understand the business nor have a mere idea of what they are doing . Instead of trying to learn the product or trying to understand the business, the only thing they are good at is harassing the dev's and QA. Someone has to teach them that they are "Technical Project Managers" and all they get to manage is the project not people. - The only thing the dev managers care about is how much time you are logging on a daily basis. They do not give a damn about how your TPM's treat you. Apparently there is a line between the duties of the managers and TPM's and they are not interested in hearing you talk about it. - Transparency is one of the core values of the company and you never see it anywhere in the organization.

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Mitratech Response
5y
Thank you for the candid feedback. It is unfortunate to hear you've had such a challenging experience at Mitratech. We are going to be rolling out a new employee engagement tool that will allow us to solicit, in real time, anonymous feedback from all employees. This tool and the feedback it collects will subsequently provide leadership and managers the opportunity to address engagement issues like the one you have raised directly.
3.0
27 Mar 2018

Balance of good and bad...

Recommend
CEO approval
Business outlook

Pros

I waited for about 2 months after leaving Mitratech to reflect on this so that I could be thoughtful. I worked for Mitratech for about 6 years and left to go to another company. I miss some things. I miss a lot of good people. I don't regret leaving. Almost every negative thing I would say has a positive side and vice versa; often they are two sides of the same coin. Each person who reads this probably ought to think carefully about how to weigh the benefits and consequences of working for Mitratech. 1. If you have a lot of energy and passion you will have an opportunity to do good work at Mitratech! With that said there is a good chance that you will feel overworked. 2. The company tries hard to build an open and fun culture. This really helps team building. Unfortunately for some people (working under deadline) these events become a distraction and/or an annoyance. 3. The company really tries to maintain a leadership position in the enterprise legal market. On the upside this should ensure profitability for the foreseeable future; but it often leads to radical shifts in project prioritization and chaos among the technical teams while the sales team and leadership are off chasing dollars. 4. Mitratech does do a lot of promotion from within, so if you see yourself in a management role this is not a bad place to be! But a consequence of this does seem to be some problematic internal politics (jealousy, favoritism, good engineers turning into mediocre managers). 5. Mitratech is pretty open-minded when it comes to HR policies and sometimes this forward thinking approach works (remote work policy is pretty good). Sometimes it has mixed outcomes ("unlimited PTO") and sometimes it leads to terribly counterproductive ideas ("open office plan" ... Did I mention how great working remotely is?) 6. There are some very smart people working for this company and it is a good place to learn! On the other hand the amount of support for formal training varies from department to department and company-wide needs to be strengthened. 7. It's based in Austin! With that said, Austin has some really awful traffic (again, remote workong policy!) and it is no longer as affordable as it used to be. In conclusion I think Mitratech is a great place to work for young people out of school or starting in IT/software development. As one gets older though the negatives will start to outweigh the positives. Most people I started with 6 years ago are gone. A few people have stuck around longer (including some really brilliant guys) but most folks have moved on.

Cons

Here are the few downsides I see which are not offset by their corresponding positives: 1. Mitratech has not always treated employees with the respect they deserve after mergers/acquisitions. 2. The company is owned by private equity, and the quality and decency of the leadership largely depends on the priorities of ownership. This leads to a significant degree of job insecurity for anyone potentially "redundant." It also leads to some staffing and resource shortages. 3. While I doubt that Mitratech will be "digital roadkill" anytime soon, the leadership priorities often seem a little too reactive; I often felt that we were just "treading water" in terms of quality and innovation. Enterprise software is by its nature boring; it's hard to stay enthusiastic in that sort of environment. 4. You are working (directly or indirectly) for lawyers. Google "lawyer jokes" if my point here is not clear. 5. Pay and benefits could be better.

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Mitratech Response
8y
Thank you for the very thorough and balanced review. We realize the pace at which we work can be difficult for some and a 'must have' for others. For that reason, we know we may not be the employer of choice for all. I think many Austinites would agree on the traffic. It's certainly a negative if you commute. We realize we aren't perfect when it comes to acquisition integrations, but we certainly do our best to have employee inclusion as a goal of any such event as well as try to incorporate cultural items from the acquired company into Mitratech where we can. This will continue to be an area of focus in every future acquisition as well (yes, there have been many) and we'll continue to learn and adjust after each one. Once again, thank you for posting such a thorough review. It is certainly appreciated. Best of luck to you!
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