Mastery Logistics Systems Reviews

The founders successfully led several freight brokerages in the past, and are now running a SaaS tech company like a freight brokerage: the assumption is that productivity is dictated by how much people get paid and how many hours they work. While COVID was raging in the US in spring 2020, a full year before vaccines were available, the CTO wanted everyone to come back to the office, to ensure productivity. Communication from the leadership is awful, decisions are very top-down, and employees are not encouraged to share their thoughts and concerns. Example: when hiring, they heavily emphasized that they are a 4-day workweek company. After a few months of working for them, they said the 4-day workweek was ‘an experiment’ and they are moving to 5-day work week starting next week. No regard to the fact that people may have had their lives arranged around a 4-day week: daycare arrangements, family time, other responsibilities, etc, that in some cases the 4-day week was a major reason they decided to work for Mastery, or that they took the compensation that was offered assuming 4-day weeks. It goes without saying, as the change happened, the salaries stayed the same. They made a big deal of including pronouns in Slack profiles, and then quietly removed that feature. No communication with employees on that The deadlines stay the same, while requirements change all the time. They work people hard, don’t listen to them, and think that giving you lots of swag and free meals is going to make you happy.

Team dependent - toxic teammates that fail to understand requirements and blame others for their lack of understanding. Lack of recognition for work done well. Shifting priorities that leaves initiatives unfinished.