Reviews by job title

16 reviews
1.0
4 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Good PTO if you have time to use it. Staff was great. They provide good training. Opportunity to move up if you can last long enough.

Cons

Bad relations with the resort. Management was a joke - even corporate let on that they hated their jobs and that this was a hard place to work. I left after working 70 hours a week consistently and had no weekends off.

1.0
2 Jan 2024
Recommend
CEO approval
Business outlook

Pros

401 k and sick leave.

Cons

Not very professional management. Not very supportive of staff. Had a broken vacuum for 3 months and had to use my personnel vacuum that whole time just to get a vacuum belt even though I kept bugging them for a knew one that took 5 minutes to replace. Not much support. When policies changed and I couldn't work for them any more was just texted to ask if I knew anyone that could replace me. Not even tried to help me get a deferent positron at another location!

2.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Training for line staff, opportunity for growth and multiple locations in Vegas.

Cons

Culture and morale need more focus, previous leadership did not align to the values, and pay structure for line staff is challenging.

5.0
20 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Nice staff to work with.

Cons

Understaffed, so it ended up being a workload.

2.0
25 Sept 2018

Don't bother applying here

Recommend
CEO approval
Business outlook

Pros

Weekly pay. Staff is friendly enough.

Cons

They have you work alone in 1+ bedroom units, essentially houses, and rush your work while expecting everything to be flawless, and should you take even just a little too long because an area is completely trashed, they take away your work and shorten your already low pay. Sometimes they'll take your units away from you, then reassign them to you with someone else for half the pay. For adults trying to pay bills, this is not ideal. The job listing said we would be making $11-$13 an hour. The person conducting the interview said the same, while briefly mentioning the piece rate. In an area where good jobs are scarce I thought this was a great opportunity, only to find I would be making 280 at the most some weeks, despite how long (staying until 8 when we were told our day would end between 3-5) and how hard I had worked. Supervisors are often nowhere to be found and leave you waiting to be inspected for up to an hour or more, time which you are not being compensated for, and could be cleaning somewhere else, but they keep you sitting there waiting. Was often very disorganized. Assignments were never put out on time, and half the workers never had units, so despite having to be in at a certain time, most would be sitting in clean rooms about the resort for 1-2 hours, unpaid, until people checked out. Overall, if you're a teen looking for a summer job and some extra cash--go for it. Otherwise, look somewhere else. This is a shady company to work for.

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MasterCorp Response
7y
Hello! We apologize for your experience. We appreciate your feedback and are always looking for new ways to grow and improve. If you have any further questions, concerns, or suggestions that you wish to share, please reach out to Human Resources at hr@mastercorp.com.
5.0
29 Oct 2021

Pros/cons

Recommend
CEO approval
Business outlook

Pros

Good hours, friendly staff, ability to make good money if you're fast enough to clean a lot of rooms

Cons

Extremely fast paced, no time for breaks

3.0
19 Apr 2023

Decent company

Recommend
CEO approval
Business outlook

Pros

Overall good company to work for

Cons

Poor District management always wanting to cut corners and not treat the hourly staff to what they deserve. Constantly complaining to management and causing turnover issues.

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