Manhattan Associates Reviews

-Senior management is completely disconnected from the company These people sit literally 10 feet from you, yet make zero effort to get to know your or even converse with you in anyway other than a condescending email from time to time. Expect to walk past them on a daily basis, say “Hey”, and not be acknowledged in any way. Most managers will mandate that they be cc’ed on all emails but then act like they have no clue what is going on when discussing questions/concerns brought up in emails. Expect to spend hours of your week wasting time drafting up summary emails and printing out reports for your management (reminder that they sit 10 feet away) and then be questioned about your admin time entries for that week at a later date Will say “yes” to anything that generates revenue. Teams are forced to move forward with very poor designs that are VERY invasive to clients systems simply because their estimates were high which translates into more revenue for the company. -Some of the sickest employees you will ever work with I can not remember a week going by where I did not get at least two emails from a team member (team is less than 10 people) informing the team that they were either out sick for the whole day, working from home due to being sick, or taking a half day because of being sick(sadly very true). It is very difficult to complete your tasks and provide clients with updates when your work is contingent on assistance from team members that are suffering from undiagnosed, chronic illnesses. -Promotions are based on tenure rather than performance You can have a flawless performance evaluation yet still not be promoted for 2-4 years. Also, pay attention to your annual merit increases as the majority of the increase will be on the “potential” bonus which you will most likely never see due to the companies poor performance over the past couple of years. There are senior level managers here that have literally been promoted after having a track record of at least 10 employees complaining about them to HR and leaving their teams due to their micromanagement leadership styles that some would call borderline harassment in the workplace (true story)! Senior management are very young so don’t expect to move up anytime soon. --Required to work multiple After Hours Support shifts that aren't discussed during interviewing Beware, if you join CSO then there will be multiple required lines of after hours support throughout the year that will ruin your evenings and weekends. You will be required (sometimes forced last minute) to support multiple times throughout the year during your evenings (5-8:30) without any additional pay. You will also be asked multiple times to be an on-call resource where you will have to be available 24/7 for an entire week for any critical issue that surfaces from any of their clients worldwide. Be sure to ask about this during interviewing

- You may start slow,but you are guaranteed to work 70+ hour weeks minimum once you reach a certain level of seniority. I have worked these hours for over a year now with no end in sight. Management flatly denies the existence of a work-life balance problem despite it being the main and persistent complaint at the company for nearly a decade. A lot of employees here have their job tied to their work visa so they are "trapped" to work here. That drives the mentality that exists there that work == life and there is never any compromise. - Travel will exceed amount in your job description and you will get very little notice, sometimes a few hours notice that you will be on a plane - The company works very inefficiently. For Analysts, there is no onboarding, training, nor product documentation. It is every man for himself.It is very hard to get better at your job because the only way to get any information is from more experienced peers - if they are busy, that's all there is. - Project Managers just say "yes" always and have no concern for making a reasonable timeline or "protecting their guys". Culture of Project Management is atrocious and insulting. All PMs/Directors leave the building by ~3 PM each day whereas lower positions work all day, work all night, every night, every weekend because of PM inability to control the project. - Most people are lied to about what their job will be. Consultants? No - software tester. Software Analyst? No - software tester/log-reader/triage to development team (usually offshore). You will not develop strong skills that can translate to other jobs and as an Analyst you WILL NOT write hardly any code at all. That makes it very hard to leave after you have multiple years of not being a developer, yet you hold a computer science degree. It is better to just not join than get trapped.