MOSAIC Reviews

The leadership team and decision makers at Mosaic are almost exclusively white males - and it has a negative impact on company culture. Loyalty and complacency are valued above all else: one succeeds at Mosaic by staying silent when they see problems - even if they do the bare minimum in their jobs, and one is punished for raising a contrary opinion or for trying to strive for innovation by encouraging change. This is especially the case for women - where the expectation of you is to quietly do your job and smile at your white male superiors. The People Ops team has no interest in protecting or supporting employees. Going to them with a problem puts a target on your back and they will do their best to silence you until you leave the company. They do not document or investigate issues, even when an employee reports that they feel unsafe or discriminated against for being a woman. Mosaic has recently abandoned its dedication to Solar and by focusing mostly on Home Improvement financing they have lost what used to make them unique in the fin-tech space - their mission.

There is high variability in overall happiness in the organization depending on which department you are in which highlights a fragmented corporate culture and disparities among the leadership in the company. Despite the emphasis on solar, Mosaic is ultimately a financial and lending company. However everything finance (from operations to process to execution) is highly lacking. Work is done hurriedly and last minute with little preparation and support for employees. Much of the work is still manual and tedious. You will be worked to the bone. Mosaic does an excellent job touting its corporate values but where is that same spirit of compassion and gratitude when it comes to rewarding, investing, and appreciating your employees? If you wish to grow your career I would insist you look elsewhere. The company that will dote over you when it needs you and then later change its mind and discard you. Dig a little deeper, and the lack of investment in or concern for employees is apparent (especially so in finance/accounting) and the modus operandi is "end justifies the means". Change is constant and highly disruptive. Psychological safety is low. It's hard to recommend a workplace that is fickle and is unable to keep its employees' trust.