Lyst Reviews

3.9

71% would recommend to a friend

(102 total reviews)
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Emma McFerran, Chris Morton

84% approve of CEO

56% positive business outlook

Lyst has an employee rating of 3.9 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

102 reviews
1.0
2 Apr 2018

Appalling

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I didn't see much pro in this company.

Cons

In a company of 100 employees or so, CEO never spoke to me. I didn't see a willingness to. I didn't see a real interest in fashion from leadership, just an interest in money from the top. Unfortunately this was not enough to inspire teams. Biggest turnover I have ever experienced. Unpleasant atmosphere with no open dialogue. People generally prefer to 'slack' than to speak to one another or to email after a minimum of reflection.

1.0
26 Jun 2019

You don’t want to work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is decent, fully stocked fridge, beautiful office (in a terrible location) and yoga classes. You can work whatever hours, no one really pays attention.

Cons

I wouldn’t recommend anyone take a job at Lyst. The product is laughable, not even the employees use it to use up their free clothing allowance. There is absolutely zero commitment to diversity (there’s a diversity council with no say and no HR buy in other than to say ‘diversity isn’t a priority to us right now’. It’s a particularly terrible place to be a woman or minority in tech - you get spoken over in meetings and undervalued. There’s no appetite to fix technical debt or make any large scale changes to the product as the engineers who built the product (with limited experience elsewhere) are now in very senior positions. There’s no product roadmap at all other than to make tiny insignificant A/B tests and see what makes metrics improve - they never do. Data science team don’t have enough decent data to make meaningful impact because user retention is nonexistent. The exec team are out of touch with the employees, particularly the CEO wears headphones all the time and never acknowledges anyone in the building despite being only around 100 employees. Company structure changes constantly with more and more bizarre team layouts causing low morale. Honestly as soon as you start you realise everyone is either planning on leaving, actually leaving, just going through the motions and completely disinterested or in a position that they are under qualified for so cannot move companies.

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Lyst Response
6y
Thank you for taking the time to leave your review. We are sorry to hear that you were not happy with your experience while at Lyst. Embedding a diverse and inclusive culture at Lyst has always been a priority. This is supported by the work being done by our diversity committee, which is led by a member of the People Team. We have also introduced initiatives such as competency-based interviewing and clear salary benchmarking to promote objectivity in our recruitment and remuneration practices. We are always open to receiving feedback on our product or culture, and would be interested in chatting with you further to understand the points you raised in more detail. So please email us on hr@lyst.com or pop into the office. Thanks again, Emma
1.0
18 Nov 2018

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits - health insurance, training budget, food in office.

Cons

The company doesn’t set you up for success. It’s incredibly top down for a startup. In a company of 100, there are about 8 levels on the hierarchy, and the CEO doesn’t talk to anyone below a certain pay grade. Senior management (bar a few) have no people skills and lack the leadership skills to run a company. Meetings are stifling and confrontational. Some huge egos. They say they don’t tolerate ‘brilliant’ jerks which is one of the biggest running jokes in the company. It’s a B2C company where no employee actually uses the product, let alone believe in it. A lot of people with zero understanding or respect for the fashion industry. There is no commitment to diversity. It’s a real shame because there are some very talented people there, but the turnover is ridiculous - probably for reasons listed above.

Viewing 1 - 3 of 102 Reviews

Glassdoor has 119 Lyst reviews submitted anonymously by Lyst employees. Read employee reviews and ratings on Glassdoor to decide if Lyst is right for you.