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      Lumen

      Engaged employer

      Lumen Reviews

      3.4

      57% would recommend to a friend

      (7,783 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      8K reviews
      5.0
      24 Jun 2026

      Great place to gain experience

      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      4d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      Viewing 1 - 3 of 7,783 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,433 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.