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Loya Insuance Group

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Loya Insuance Group Reviews

2.6

25% would recommend to a friend

(464 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 464 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

464 reviews
1.0
29 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Co-workers and attorneys are awesome to work with. A good law firm to do your time until a better opportunity comes along. Rarely work after 5:30pm and never work on weekends. Cases are low value routine car accidents.

Cons

I wish I had read the reviews before joining the firm. Worst Law Firm I've Ever Worked For - Due To The Inept Management Team. Nepotism in upper management. Run like an assembly line. Management is ineffective and literally unqualified. They send intimidating emails, conferences, incorrect disciplinary actions, abuse of management discretion in regards to tardiness/absenteeism policy, incorrectly accusing employees of misleading ethical/legal violations, threats, inequity, retaliation, etc. you name it. Z and V. No raises ever... No bonuses. No open door policy. Qualified people aren't promoted because they are not liked. Management is threatened by intelligent people since management doesn't have many qualifications/much experience. As a paralegal they will low ball you in salary if you let them. You are not able to email other paralegals at others firm. You will not do much paralegal work since they don't trust you as a professional. You will be held responsible for the mistakes of attorneys at your firm and opposing counse's mistakes for not advising them how to be attorneys.. Most of your days will be non paralegal work completing checklists that have nothing to do with moving the cases forward and that are often inconsistent with the Rules of Civil Procedure. Unqualified management makes up policy on the spot and changes internal procedures without informing anyone; however, you will be held responsible. You will repeatedly scan entire files (weekly) for no good reason and email them to non-attorney management. You will need a doctor's note to take off any days or partial days. No PTO the first year. After a year, you have 5 days of PTO. If something comes up in your life that requires you to take time off you will be disciplined. You will be notified of tardiness even if by one (1) minute. Checklists and invoice requests that you will be completing daily will be rejected due to a typo and you will have to resubmit each checklist for each case multiple times in order to keep you busy. There is just too much to type here, I haven't scratched the surface of what goes on in this law firm. A disgrace.

1.0
4 Apr 2016

Attorney

Recommend
CEO approval
Business outlook

Pros

NOT ONE REASON EXISTS ON THIS EARTH OR IN HELL TO WORK FOR HELL ON EARTH FRED LOYA INSURANCE COMPANY

Cons

They are the epitome of how NOT to run a company! Micro-managing out the arse!! Everyone puts tape over their computer cameras because management in McAllen spies on you. They make everyone clock in and out!! Even attorneys!! They hand tie you like a non-human and tell you when to breathe! They treat employees REALLY badly and fire people left and right without any warning and for no cause! They fired an entire department on a Friday without any warning. Mexicans run this company like it was straight out of a third world country! No one should buy their insurance as they are very fraudulent in how they handle claims. They insure NUMEROUS people that have no drivers' license! NIGHTMARE EMPLOYER!! They are the antithesis of what they teach in master and doctorate business administration courses! And many of their employees are low intelligence and exhibit third world backwards behavior of how to run a company!

3.0
9 Aug 2013
Recommend
CEO approval
Business outlook

Pros

-As a Csr you can make up to $16 an hr. -Base stays at $12 an hour. -You can bonus $2, $3, or $4 dollars, depending on office you are in. -Weekly pay every Friday. -Learn about how insurance works. -Direct Company. -You dress nice. -Paid training. -As a CSR you can earn as much as $600 a week (Gross) -Managers earn around $16 an hour (base) and up to $20, if bonus is $4 -Open inside Cardenas markets. -A lot of growth opportunity, specially if you have potential.

Cons

-Upset customers (very) -Monday thru Saturdays. -Rotating schedules. 9am to 4pm or 1pm to 7pm -No overtime. -You get surveyed. -You can easily loose your bonus $, if you make many errors. -3 write ups and you're out. -Endorsements suck, because at renewal they change premium. -Adjusters that suck (a lot) -Claims don't want to be paid out. -Have to make at least a sale a day. -$30 cancellation fee applies if you let policy cancel, and come back to open a new policy. -Monthly payments rarely decrease, usually stay the same. -Can't change due dates. -Highest limits are 25/50/25 (in CA). Which is pathetic. Medical is only $1k -To change an address you need a bill under your name. -To make changes you must step into office, can't do it over the phone. -Depending on office you are in you need to meet a monthly goal. 10 or 12 sales per CSR -Towing is only in case of an accident, not roadside assistance. -Push for so called 73's, which are people with Full Cover & have no tickets, which is dumb because out of 5 out of 10 people that walk into Fred Loya don't have licenses, the other 3 or 4 have 2 or more tickets and the remaining just have a liability car. .

Viewing 1 - 3 of 464 Reviews

Glassdoor has 470 Loya Insuance Group reviews submitted anonymously by Loya Insuance Group employees. Read employee reviews and ratings on Glassdoor to decide if Loya Insuance Group is right for you.