Pros
-As a Csr you can make up to $16 an hr. -Base stays at $12 an hour. -You can bonus $2, $3, or $4 dollars, depending on office you are in. -Weekly pay every Friday. -Learn about how insurance works. -Direct Company. -You dress nice. -Paid training. -As a CSR you can earn as much as $600 a week (Gross) -Managers earn around $16 an hour (base) and up to $20, if bonus is $4 -Open inside Cardenas markets. -A lot of growth opportunity, specially if you have potential.
Cons
-Upset customers (very) -Monday thru Saturdays. -Rotating schedules. 9am to 4pm or 1pm to 7pm -No overtime. -You get surveyed. -You can easily loose your bonus $, if you make many errors. -3 write ups and you're out. -Endorsements suck, because at renewal they change premium. -Adjusters that suck (a lot) -Claims don't want to be paid out. -Have to make at least a sale a day. -$30 cancellation fee applies if you let policy cancel, and come back to open a new policy. -Monthly payments rarely decrease, usually stay the same. -Can't change due dates. -Highest limits are 25/50/25 (in CA). Which is pathetic. Medical is only $1k -To change an address you need a bill under your name. -To make changes you must step into office, can't do it over the phone. -Depending on office you are in you need to meet a monthly goal. 10 or 12 sales per CSR -Towing is only in case of an accident, not roadside assistance. -Push for so called 73's, which are people with Full Cover & have no tickets, which is dumb because out of 5 out of 10 people that walk into Fred Loya don't have licenses, the other 3 or 4 have 2 or more tickets and the remaining just have a liability car. .