Lovingly Reviews

2.9

42% would recommend to a friend

(45 total reviews)

Joe Vega

44% approve of CEO

44% positive business outlook

Lovingly has an employee rating of 2.9 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lovingly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

45 reviews
1.0
2 Oct 2019

Not what it appears

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Casual dress code, nice coworkers

Cons

Lovingly ropes you in with promises of growth and a "super fun office culture." They say they promote from within, but it’s all for show. The turn over rate in the last year speaks for itself. Management doesn't trust their employee’s expertise (they don't trust their employees period) and they change their mind continually, making work a cycle of repeat, repeat, repeat. The problems come from the top and roll down. Even if you’re a manager, they won’t trust you and there’s more “red tape” to go through than at larger corporations. The pay isn’t impressive for most positions and they try to keep you where you are. All in all don’t waste your time on their half-day interview process, they just try to win you over with core values (that the higher-ups don’t even live by) and their “fun and casual environment” which is really just being on edge and anxious, wondering what the next big thing is going to be that you'll be thrown into, and worried about who is looking at who you talk to. Oh! But you can wear jeans!

1.0
8 Sept 2023

A failed company with bad management and no direction.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At this point the only pro is the paycheck clears every two weeks. I wouldn’t be surprised if that stops at some point.

Cons

Hopefully Glassdoor lets me write them all out. First off the upper management doesn’t know how to manage its employees, the company or its direction. They are over obsessed with Ai relying on it to do everything from employee reviews to completely closing up its communications team. The management has implemented a tracking software as well as a new “initiative” that requires every employee to manually document what they are doing and how it aligns with the companies goals in 15 minute increments every day every 15 minutes. Let’s hope it fails before it comes to my department. The entire company is talking about it behind upper managements back and the company is failing because of it. Production is down and people are just upset. Time to name names. Joe Vega thinks he’s a visionary. His only vision is tunnel. He looks inward at his employees as untrustworthy unloyal servants who need to be micromanaged in order to suck every last cent out of them until they quit or his company is bleeding so much money that they have to do another round of layoffs where they let go of 30% of the company. Chris Pels came into this company where we were having great numbers, morale was high and the company provided a wonderful environment for passion and openness. He has turned it into a “don’t trust Hr”, big brother is watching you environment where it’s the employees against the management. He seems to have stepped into the COO position which is strange from someone with a background in non profit HR. He’s unable to grasp what a for profit company HR is supposed to look like and it clearly shows as the company has fallen apart on his watch. Ken Garland If he’s around still the employees don’t see it. Let’s get back to the obsession with tracking and micromanagement. It started with the tracking software which tracks your every move , every click and I wouldn’t be surprised if it’s taking images of you and your computer. At first it was labeled as a self tool to better yourself and your work. It quickly turned into a tool for Joe and Chris to sit there and spend all day panning over minute details and asking every employee why they went to a certain site or why they spent so much time on a certain application. The latest and greatest Lovingly initiative is the 15 min manual tracker. As if tracking our actual work wasn’t enough they now require each employee to Manually go into a google doc and every 15 mins put in what exactly they are doing, what project it relates to, what company initiative it aligns with (not sure we have company initiatives since they have canceled the last 4 all staff meetings… last thing you want to do in a prison is get all the inmates together in one room), how hard it was for you, did you work with other people,how much of the task you completed and additional notes. And you have to do this for every 15 mins of work. I have seen a screen shot of it and it looks ridiculous. Hearing from other employee it’s taking HOURS a day to complete to upper management’s satisfaction The company is failing and Ken and Joe along side Chris don’t know how to correct course. They are blaming their employees, blaming their work ethic and their efficiency. They have done nothing to expand the business to new markets, grow its user base, or even keep current shops satisfied.

avatar
Lovingly Response
2y
Thank you for sharing your perspective. While we recognize the strength of your feelings about recent organizational changes and decisions, it's important to note that this viewpoint is one among a diverse array of employee experiences. Our ultimate aim is to create a high-performing, employee-centric culture. The policies and initiatives we implement, including the temporary time-tracking measure, are designed with this dual focus in mind. Specifically, the time-tracking initiative was a short-term measure intended for gauging team skills and workflow efficiencies, rather than a permanent fixture. It's worth noting that our policies and systems are designed with a balance of organizational and individual goals in mind. While your experience is your own, it is not universally shared among all employees, which is why candid, open dialogue is crucial for mutual understanding. We encourage all employees to engage in such dialogue through the appropriate channels we've established, such as pulse surveys and one-on-one conversations. Anonymous online posts can serve as a starting point for these conversations but are not, in themselves, sufficient for constructive change. Transparency and candid communication are vital for any substantial progress. Employment is a two-way relationship. Both parties have the agency to evaluate whether the partnership is beneficial. If the current work environment does not align with your needs or expectations, it may be worth considering if we are the right fit for you. Your input provides an invaluable opportunity for reflection and ongoing dialogue. We remain steadfast in our commitment to fostering a work environment that aligns with our core values and strategic objectives.
1.0
30 Jan 2020

Look elsewhere

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some great, extremely talented coworkers. A water cooler that features both hot and cold water.

Cons

Have you ever heard of Lovingly? Probably not. But they have been around since 2008. There's a few reasons. Competitors are eclipsing Lovingly but there is no urgency to do anything more than spend weeks deciding on new names for products and services only to change them shortly after. Company-wide decisions are based on trends and YouTube. Within 6 months these are replaced with new trends, and the cycle of being behind the curve continues. Low salaries. No bonuses. Creativity is stifled by doing what has worked in the past or what preferences upper management has. You may have a great idea, but it will never come to fruition.

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Glassdoor has 48 Lovingly reviews submitted anonymously by Lovingly employees. Read employee reviews and ratings on Glassdoor to decide if Lovingly is right for you.