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Language Systems International

Engaged employer

Language Systems International Reviews

3.2

46% would recommend to a friend

(42 total reviews)

Yukio Sato

43% approve of CEO

42% positive business outlook

Language Systems International has an employee rating of 3.2 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Language Systems International employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

42 reviews
1.0
18 Dec 2015
Recommend
CEO approval
Business outlook

Pros

I can't think of any. Free hot water in the kitchen?

Cons

Here's the thing. I believe LSI wrote the good reviews. Nobody on the teaching staff cares about ACCET. Unlike LSI we care about our students and giving them a good education. LSI is a very hard place to work. First of all, they have tardy rules, turning us into glorified hall monitors. The students are very upset because these rules are not applied across the board. The students they like or have been there longer seem to get a pass to come in late or leave early from the PC's. This makes the other students upset, quite rightly. Meanwhile we are trying to enforce rules that seem completely arbitrary and ridiculous (these are adults after all). I've talked to a few people here who have been here for a long time and it seems LSI doesn't give raises. You have to live on the same salary for years. Also, they send me home with novels I've never read and expect me to do the reading at home on my weekends. Is this fair? Is this legal? I have so many students coming and going. I have students that should not be in the level they were placed in, but had to be moved up so LSI could keep them as students for revenue. It makes your head spin. All this falls on you, the underpaid, overworked teacher. I even have to make my own tests. Certain favored teachers never get reprimanded while teachers they don't like get written up for whatever they can cook up. If you work here PLEASE use it as a temporary job while you look for something else.This is not even going into how dirty it is- the kitchen, the carpets, the microwaves... and how they nickel and dime you (they would not cut us a $5 bathroom key.) In a nutshell: low pay, lots of responsibilities, unclear rules, disorganized management.

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Language Systems International Response
10y
The Accreditation of English Language Training Programs Act was signed in 2010 and it required all schools offering ESL programs to be accredited by a federally recognized institution. Language Systems complied with this law and successfully completed the accreditation process. Therefore, ACCET accreditation is extremely important to all LSI employees since we have remained open and other schools have closed because they were not in compliance. We are required by ACCET to have an attendance and tardiness policy and we must strictly follow it. Our rules are not ridiculous or arbitrary. They are designed to comply with all state and federal regulations regarding foreign students studying in the United States. All teachers are instructed to follow the rules across the board and all students are expected to comply. Furthermore, LSI has been open since 1987 and we do care about our students and their progress. That is why we have developed specific programs and services over the years to meet the needs of our students. It is also why we are still in business and that many students have kept in touch with us as they progress in their English. Language Systems is extremely careful about level placement and moving students up to the next level. Language Systems has a specific policy that it follows when it comes to academic matters. These policies have been carefully designed for the benefit of students and all policies comply with accreditation requirements. What you said in your review is simply not the case. Language Systems has syllabi, books, and test banks for all of its classes. Teachers are not asked to make tests. In fact, teachers are required to use LSI’s tests. If there isn’t a test for a specific chapter in a book (if it has been misplaced or lost from the files), then the teacher can ask the Program Coordinator for a new test. Furthermore, there are plenty of supplemental materials for each novel that LSI has designed for its teachers and students. Everything has been prepared in advance to make teaching the novel as easy as possible for the teacher. Language Systems is not able to pay a high hourly rate or give raises on a regular basis. However, it does offer four weeks of paid vacation to both part-time and full-time teachers after one year of employment. We have had teachers who have stayed with us for several years for various reasons. Many like the work environment. Others like the four weeks of paid vacation. It is unfair to these teachers when you call this a “temporary” position.
1.0
22 May 2015

Absolute Worst Place to Work

Recommend
CEO approval
Business outlook

Pros

The students were my favorite part about working at LSI. As a teacher, I love what I do. The amazing people I met working there made it all worth while.

Cons

Everything else: low wages, if you're sick more than 2 days they will fire you (even with hospital records), you'll never get a raise, they make you use their textbooks that contain a lot of errors and are not very good to say the least, no room for flexibility in the classroom, students are treated like they're in middle school, you are expendable as a teacher, no job security, some PCs are not qualified to be in their position, PCs I've worked with have done nothing but talk badly about the students and it's horrible, most teachers are not happy with their job and it reflects in their performance, they randomly added a week off in December without telling anyone and that really effected a lot of teachers financially, students are afraid to speak with most PCs, no cellphones allowed in class even if you're trying to show an example of something.They put cameras in a lot of the places in the hallways and even in the classrooms. I mean, it's not as if I'm doing anything wrong or inappropriate, but I don't feel comfortable in being watched all the time. My students were scared. It negatively impacted my class. My students were afraid to say things because they didn't want to get into trouble. As teachers, we create connections with our students. LSI does everything in their power to strip that away. A teacher I worked with was fired after being in the hospital for a few days. The messed up part was that she had left some of her things at work. The PC went in and took out all of her stuff, went through it all, and threw everything away. Not all of the paperwork pertained to LSI. In fact, most of it was her own worksheets and handouts that she spent hours preparing. i'm just saying that I don't think it's right to go through someones things and throw it away. Especially not right after you threw the teacher away because she was ill. And all of her other things too? Was it necessary to throw her coffee cup and personal belongings away too? That's horrible. That's ridiculous. I really could go on for a lot more. Sorry for the grammar errors. I just get so angry when I think of LSI.

2.0
22 Oct 2017
Recommend
CEO approval
Business outlook

Pros

I have a love/hate relationship with LSI. I have worked for the company off and on for years. It was a great place to work while working on my MA degree and when I had down time between university teaching jobs I could come in and sub. I have nothing but positive things to say about the program coordinators. The students and most of the teachers were also great. The curriculum was also decently designed.

Cons

As previous reviews mention, LSI has been on the decline in recent years. They pay the same wage as when I began working there years ago. It is almost the same rate as Los Angeles' minimum wage. This never really bothered me because I come from a privileged situation where my partner is the breadwinner, nor is it illegal. However, many teachers are struggling there, and morale has been on the decline. It is no secret they are engaged in a wage and hour lawsuit because all employees have received the notice. Which with all honesty I do not know how this didn't happen sooner since so many ESL schools have suffered the same fate. This is California after all, a state that takes employment law very seriously and requires hourly employees to be paid for all hours worked. This includes coming in five minutes early to set up your classrooms and five minutes to clean up, in addition to paid preparation time, which while minimal, is still necessary. So, yes, this is something many ESL schools have failed to do, and as a result, have suffered the consequences with being smacked with wage and hour lawsuits. I have already received a notice and a check from another school that I worked at previously. Upper management seems to be shocked by this when in reality a simple google search about California employment law would yield that they have indeed been violating the law by not keeping track of time and paying for all hours worked. This bothers me as someone who has lost some of my university teaching jobs because of low enrollment. Students will attend LSI because of its lower cost, but that lower cost comes from their unfair labor practices. I do not know what the future holds for this company, but I can't say it would necessarily be a loss if it closed down like so many other language schools.

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Language Systems International Response
8y
Thank you for your recent perspective on your experience at Language Systems. We would like to respond to some assumptions that were made in your critique of Language Systems and its employment practices. Over the years, Language Systems has put tremendous effort into complying with all California labor laws regarding its employees. We have always provided teachers with more break time than is required by law, and teachers are not required to come in early or work late, despite what you’ve said. We provide materials (a curriculum you praised in your review) so that teachers don’t need to spend any time outside of the classroom, and any time needed for writing or TOEFL teachers outside of class to correct essays is recorded and paid. Therefore, upper management was surprised at the recent attempt at a lawsuit (which has not been certified) since we have worked so hard to comply with all labor laws. International student enrollment at U.S. universities and colleges has declined because they have recently had a much more difficult time acquiring student visas and there has been a large increase in student visa denials. Also, other international students have been choosing not to study in the U.S. because of the current political climate. Please google this and you will see numerous stories. Language Systems is not taking away university students. In fact, we have agreements with 29 local colleges and universities that allow students to enroll with a TOEFL waiver after finishing a specific level. We actually send students to colleges and universities. It is not possible for a private company, which receives no funding from the government nor accepts financial aid, to pay per hour what a public university or college can pay. However, new teachers start out at $17-18 an hour, which is not “almost the same rate as Los Angeles' minimum wage,” as you state in your review. When we hire a new teacher, we fully inform them of the hours and pay they can expect at Language Systems. We do not hide anything from the teachers, so they are able to make an informed decision on whether or not they want to commit to a position at Language Systems. Teachers who need to make a higher income will generally leave for higher paying jobs that are not in the ESL industry. Language Systems has worked hard over the years to provide a pleasant workplace for all its employees; as a result, many teachers choose to stay. There is a set curriculum for teachers to follow, scheduled teacher meetings and professional development sessions (all paid), and extra support from the Program Coordinator at each school. We strongly believe that we cannot be compared to other similar sized language schools in California. Therefore, we are confident moving forward that we will successfully demonstrate our continued compliance in all areas of the law.
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