I'd like to preface this review by making sure that it's clear that I'm only offering my opinion and personal experience as a form of honest expression. These points were also, in my opinion, thoroughly covered in recorded meetings prior to the end of my time with the company. This review shouldn't come as a surprise.
The greatest downside I felt as a member of the "admin side" was a general sense of "hard work is rewarded only with more work." My experience was that I was informed from my second interview that the team was aware my position was woefully underpaid, as I had originally requested a standard starting salary for this position and area and was denied in writing. I was then part of discussions that led me to believe, every month for the year in which I worked there, that I was "next in line for a promotion," "next in line for a raise," that "a raise [for me] was the top priority and that [I] should keep pushing." Needless to say, I was never given a raise--even when my supervisor quit and I took on significantly more work, contributing to quantifiable
(graphed with analytic data) department success.
In my experience, I was frequently asked to do work inappropriate for my position (I was a marketing content writer--technically a "junior marketing writer," though I was, by the end, the only writer in the company) asked to write highly technical SaaS, coding, and tech development articles) with no extra pay or training. I had to decline and suggested that we hire an outside writer for this position, and I'd be happy to edit their work. It wasn't mentioned again, either during my time with the company or during my multiple, conflicting exit meetings.
I also found what seemed to be a disturbing lack of integrity and competence in the upper levels of the C-suite, specifically the CEO. On more than one occasion, the CEO gave instructions in team meetings that, in my opinion, equated to "copy and paste articles from [top competitor] and 'change a couple words.'" For my standards, he frequently entered meetings late (I'd count "late" to be "significantly after the start time, interrupting the flow"), and unprepared (I'd define this as "seemingly without reading the most basic, recent materials or noting the summaries given by the department heads, and perceived as being unable to answer simple questions about them"). He submitted work that seemed to me to be only from ChatGPT as "his," even when it was a question of his own opinion. While he denies this, I continue to believe it to be true as it appeared that standard ChatGPT header, conclusion, and phrasing text remained on the document or in the direct response. If he had been using ChatGPT, that wasn't the problem: it was the apparent lack of care in submitting the text directly and not attempting to tailor it to appear as his own before claiming it as his own.
My perception was that there is little to no thought leadership, even in matters as basic as "what our product is," resulting in frequent pivots and extra work. I felt a constant awareness of being set up for failure by the upper levels of the company.
Much of my disapproval of the company stems from what I perceived to be their incredibly inappropriate end of contract procedure. When I was let go and asked why, my supervisor informed me in a recorded meeting that it was not their decision—“it came from the top”—and if it had been at all a matter of improvement or fault, there would have been a proper warning and review plan in place. When I asked if I could have done anything better, I was told that I was “an exemplary jobsitizen,” and that “my work was the highest quality the company had seen (in my position).” It was “just restructuring.” A couple weeks prior, we’d, again, discussed a possible promotion. It was surreal. I asked about my severance and was assured that it would be “taken care of.”
Three hours later, I was given what appeared to me to be wildly conflicting and nonsensical reasons in my hastily thrown-together exit interview with HR. I had been "fired with cause for poor performance" without any formal or informal warning, for reasons that I proceeded to refute with documented evidence. It was so absurd that, at first, I thought it was an administrative error. Being "fired with cause" did, however, mean that I was ineligible for my severance, so that information seemed to offer a possible explanation for the horrible situation in which I found myself. The company did not ever offer what I would consider to be a suitable explanation or formal apology, except from my direct supervisors--who did secure me half my severance (confusing but welcome) and, apparently, a change in the files to the official reason for which I'd been let go, but still no formal explanation or apology from the company.
Working for Jobsity was the single worst professional experience of my 17-year career. I would not recommend this company.
Update: As a response to a negative glassdoor review, the company seems to send what would appear to be a threatening legal email to at least one person they assume is the anonymous poster, demanding that they take it down or edit it to remove what, in their opinion, could be construed as information contributing to a negative perception of the company. They cite a confidentiality document that doesn't provide an adequate definition of "confidential material" and, naturally, can not cover the publicly available information on the company's site and job postings (such as the multiple definitions of the "product") and public-facing materials. This tactic, in my opinion, throws into question their overall positive rating status. The fact that the CEO responded to this posting with what I perceive to be an inaccurate representation of this letter (sent by an attorney, not the CEO, and threatening legal action at the end), "for transparency," only validates this opinion. Yikes. Upon being made aware of this, I revised this review from two stars to one star to more accurately reflect what I perceive to be the lack of trustworthiness and professionalism of the company and its decision makers.
