Jobber Reviews

3.4

56% would recommend to a friend

(286 total reviews)

Sam Pillar

77% approve of CEO

64% positive business outlook

Jobber has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jobber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

286 reviews
1.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

Chances are, any people you will work with directly are pretty great. But that's genuinely true of people everywhere. You'll get a lot of socks and t-shirts, so if you don't have an Old Navy or similar close to where you live, that's a definite plus. Everyone is constantly doing and learning things for the first time, so you will have ample opportunity to make mistakes and learn.

Cons

You will be significantly underpaid, and not in a way that's cute-because-we're-a-scrappy-startup anymore. Your managers will either do what they can to help you, or do what they can to help themselves, and neither of those will be enough, because Jobber is a sales organization, not a product company, and this is reflected in nearly every decision that is made. Not that you will necessarily know, because upper management & executives will happily make decisions that undermine or overrule other employees with no notice or explanation. Jobber cares much more about winning "best place to work" awards than it does about actually making it a good place to work (see the first point above), and is absolutely 100% committed to being politically and socially "neutral". Maybe ignoring the world around you is good for business, but it sure makes people who work for you feel like they don't matter. If you learn to keep your mouth shut about it you will do fine.

1.0
8 Sept 2023

Avoid if you're a minority

Recommend
CEO approval
Business outlook

Pros

- There's lots of free stuff if that's what you're into - The people are generally very nice and polite to your face - Work life balance is good and you can take your PTO and sick time and no one complains. - It's a good place to coast if you can look happy and be the type of person they want. You'll be overlooked and overworked if you can't fit in though.

Cons

- Be prepared to be a token if you're a minority. Anytime someone even alludes to the white/maleness of leadership, they will point to the one or two successful non-white/male people who are higher up as proof Jobber isn't biased. But you suspiciously never hear from those same people unless its for them to say how great Jobber is. They are doing interesting things, but somehow never get showcased. - Company-led bias training is only mandatory for managers. It was opened for everyone else as an optional lunch and learn, so I went. Their stance for microaggressions and bias was that the minority person is directly responsible for educating the people doing the bias or saying microaggresions. And to make sure you give your direct feedback to the aggressor in a calm, way that is mindful of their feelings, because being told they're acting biased is a really hard thing for people to hear, and they probably just meant to be nice anyways. They lean really hard into the idea of 'assume positive intent', and trying to tell them good intentions can lead to harm anyways falls completely flat. Company policies are clearly written in an us vs them way, where minorities are the them. - There's a lot of brand new managers, or managers who only ever worked at Jobber, so they don't seem to understand there's different ways of doing things. They're insecure so avoid giving them real feedback, even though they say they want it. Promotion is a popularity contest, so make sure the right men like you. It's the ones who've been there longer than 5 years and everyone talks about like they're gods. It's hard to miss.

1.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

I used to really enjoy the culture, the people, and the values. However, over the past 2-3 years thats entirely changed.

Cons

Jobber notoriously undervalues and underpays its employees. It claims to be at market but is far from it. It further puts in place policies that are presented in a "positive" light because apparently we're all naive and stupid and can't read between the lines. They cut benefits, cut stock options, implemented a new favouritism stock and cash bonus program whereby a manager can "nominate" you for a reward at the end of the year. No milestones, or criteria you need to meet in order to achieve this bonus. Its just whether or not you're well liked and get enough face time with the right people. Again not about the actual work you get done or the quality of your work. Its all about optics at Jobber. Leadership is extremely disconnected from the day to day of departments and individual team members. They have insane expectations and yet refuse to hire more to support the growing organization thereby overwhelming their existing teams. I've never worked for a company whereby so many people have to take 2-3 month stress leaves because its too much. Why is that a thing? Why is that a cultural practice that you would want to take part in?? Why not just hire more and provide your employees the proper work life balance. Furthermore, it is consistently rumoured that individuals have been fired or "laid-off" because they simply disagreed with certain leadership and had a different vision for their department, product, or whatever they may have been responsible for. What the heck is the point of that? There is a real lack of innovation in this company, you can't go creating your own path or recommending solutions or new paths forward. Its all about what the leaders think will fill their pockets more and increase their share price. Remember they cut stock option grants for current employees so not like you can get a larger share of the success, even though you're the one breaking your back to raise the profile of the company.

Viewing 1 - 3 of 286 Reviews

Glassdoor has 291 Jobber reviews submitted anonymously by Jobber employees. Read employee reviews and ratings on Glassdoor to decide if Jobber is right for you.