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Jet Fuel Studio

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Jet Fuel Studio Reviews

2.9

21% would recommend to a friend

(7 total reviews)

21% positive business outlook

Reviews by job title

7 reviews
2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

- With the major lack of structure from leadership, employees have the option to set themselves up as key players that bring value to the business. - They order treats on Thursdays - Summer Fridays are offered

Cons

- The business is contingent on high margins, which can only be baked into "people" time. When brands push for lower budgets, the activations take a hit and end up lack luster, as they keep their margins padded vs reallocating budget appropriately. - They constantly rely on freelancers as their teams are not built with the appropriate experience or resources to serve their clients. - They outsource all production work, which clients will soon realize they don't need to pay an experiential agency to manage that handover. - JetFuel is at the mercy of one client that contributes to the majority of their revenue, but that client is not loyal to JetFuel, and is constantly threatening to revoke their business. - Employees are constantly talking down on one another. Creatives in New York complaining about their managers in Austin. Client Service leads complaining about New Business bringing in work they have to execute. It's a toxic environment that bleeds into the work. So many cracks in their model, with their ultimate demise on the horizon. - Senior Leadership acts as their own operation, one client lead, one new business lead, one creative lead, one production lead. They are not involved in the day to day of their employees. The employees are unhappy with the working environment. - The lead from the Northwest Arkansas team uses aggression and her lack of empathy as a tactic to minimize others. - The New York office is not well managed - there is rarely basic necessities like soap, water, cutlery.

5.0
11 Feb 2026

Great group of people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I feel beyond supported here

Cons

If you don’t like a fast paced environment this is not for you

1.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some coworkers genuinely try to support one another despite the environment.

Cons

The core issues here stem from the small group of executive-level decision-makers who shape the company’s culture and operations. Their behavior sets a tone that impacts everyone below them. The disconnect between what these executives say and what they do is stark. Professionalism is rarely embodied. In fact, day-to-day conduct often contradicts it. Toxic behavior is reinforced from the top. Individuals who mimic abrasive, exclusionary, or intimidating tendencies often gain favor, influence, or protection. Psychological safety is extremely low. Employees frequently discuss the emotional and mental strain tied directly to the work environment. Concerns are raised regularly but rarely addressed. Issues persist for long periods with no meaningful response, making employees feel unsupported, undervalued and unsafe. Favoritism is deeply embedded. A small inner circle receives advantages regardless of professional competence, while others face unpredictable shifts in treatment or expectations. Professional norms break down at the highest level. Some executives often behave in ways that are surprising or concerning to employees, especially experienced professionals. Their lack of awareness — combined with overconfidence — creates confusion, embarrassment, and harm, often in front of clients. Ignorance is treated as expertise. These decision-makers frequently act with unwarranted certainty despite limited understanding of the topics at hand, leading to destabilizing choices. The unwillingness to learn or improve compounds the damage. Trust erodes quickly. Commitments made by this executive group are often inconsistent with later actions, leaving employees unsure what can be relied upon. The environment is not difficult because expectations are high — it is difficult because the culture rewards toxic behavior and allows avoidable harm to continue unchecked. If you consider a role here, exercise extreme caution. Do not rely on verbal assurances, rather insist on written documentation for all commitments. Observe how executives behave, not what they say...there is a clear pattern of words and conduct that do not match. Set firm boundaries from the start as this environment does not naturally respect them. Expect unpredictability because communication, expectations, and standards shift rapidly without explanation. This is not a company designed for sustainable growth or long-term development. If you have other options, they should be strongly considered.

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Glassdoor has 16 Jet Fuel Studio reviews submitted anonymously by Jet Fuel Studio employees. Read employee reviews and ratings on Glassdoor to decide if Jet Fuel Studio is right for you.