Imprint Reviews

You will pay in EVERY other way. We’re talking call center hell. Tell them when you pee, gotta poop, got your period, sneezed and looked away for 5 seconds… They promoted the company as a startup with room to grow. Presented it to me as if with my experience, I could move into leadership in no time but needed to learn the company first. IMMEDIATELY switched up. Application boasted of unlimited time off - DAY ONE was told that ain’t happening and they don’t accept unpaid time off (read that as many times as you need) They spoke of the importance of work life balance but blew my phone up to make up a work day when I was in the middle of a natural disaster and my whole city was out of power. They do not want you to socialize with your coworkers or other departments. Your ideas will be stolen. They play favorites. No one in leadership knows what they’re doing nor do they care how their employees actually feel. Leadership stated that they were excited to see people compete for promotions by way of metrics and not an application process. Even then they hired external acquaintances rather than promoting from within. Every agent is miserable and mentally affected on a daily basis barring the ones who get special treatment. They higher OVERLY qualified people (specifically black and brown people) to talk on the phones with abusive customers and the leads are not interested in supporting escalations. Probably because they are never there. In summary: If you actually care about the next job you take, do not give in to that free insurance.

* Constant incidents to resolve * Strong performers undercut and given PIPs, weak performers kept along for years until they quiet quit * Constant mishires of staff engineers as well as anyone at manager level or above; all eng directors are incompetent and not respected by org * Eng last company, with 110% of eng time dedicated to satisfying unrealistic product deadlines, leading to constant incidents and long hours