-Used to be a genuinely special place to work. It's a term that gets bandied around a lot but there was a genuine camaraderie amongst the staff where everyone pulled together and enjoyed their work because they enjoyed being around each other. That is gone now, and has been for a while. People are stressed and overburdened across the board, many have left (voluntarily or otherwise), and for those left their hard work in keeping the company running is being taken advantage of with measly incentivisation and rewards and the assumption that their efforts are to be expected, rather than being recognised for the exceptions that they are.
-New ownership the last few years are absolutely focused on extracting every penny that they can out of the business, likely to pay off the debt they leveraged to buy it in the first place, leaving little to nothing for the actual staff on the ground who do the work.
-Buyout of Etrali has brought benefits but for the most part has been grossly mismanaged leading to staff walkouts, confused and jumbled restructuring and reorganisations, and a sincere lack of appropriate/needed effort in integrating the Etrali side into the IPC business.
-The CEO's basic attitude to those who criticise or raise issues with how things have been managed has basically been to say that their opinions are not welcome, and if they are not happy then they should leave - hardly inspiring. His addresses to the staff more often than not amount to empty rhetoric about how great the company is doing - until it becomes clear that targets are being missed in which case we need to knuckle down guys!
-For a technology company, IT systems and support are beyond shambolic and genuinely make work more difficult to complete than they should
-Latest idea is to align the two main sides of the company more in order to provide more of a cohesive service. Fine in theory or on paper, which most bright ideas from the top are - except when you get down to it, the infrastructure of the company is not designed to support it. So there will predictably be a great push in this new direction and everyone will have to tidy up the mess that it will cause. It's fine and well investing into things like R&D to give shiny new toys to show off to the customers, but if you don't invest into your own company you will fail.
