ICON Reviews

3.5

63% would recommend to a friend

(5,266 total reviews)
avatar

Barry Balfe

51% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
28 May 2020

poor culture

Recommend
CEO approval
Business outlook

Pros

no comments cant remember anything terrible manager

Cons

poor culture political game focus on how to cut down salary

2.0
25 Sept 2013

not good experience - routinely over-allocated at 1.5 FTE

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good pay for entry-level CRA

Cons

- Incompetence. Many on project team are new to their role, too many people don't know what they're doing - Workload. I had 7 protocols and 28 active protocol-sites as an entry-level CRA. This means you'll be overworked until you complain loud enough to hire a new person, onboard them, hand-over to them etc. - Not enough support personnel (CTAs work on 10+ studies); see above. - New Investigator Payments system APECs means ICON doesn't pay Investigators on time: 11 months delay and counting

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