not good experience - routinely over-allocated at 1.5 FTE - Anonymous employee ICON Employee Review

2.0
25 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good pay for entry-level CRA

Cons

- Incompetence. Many on project team are new to their role, too many people don't know what they're doing - Workload. I had 7 protocols and 28 active protocol-sites as an entry-level CRA. This means you'll be overworked until you complain loud enough to hire a new person, onboard them, hand-over to them etc. - Not enough support personnel (CTAs work on 10+ studies); see above. - New Investigator Payments system APECs means ICON doesn't pay Investigators on time: 11 months delay and counting

Explore other reviews about ICON

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and team work

Cons

I do not complain about this company

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good environment. Lots of learning opportunities

Cons

Everything good. No any cons

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