ICIS Reviews

3.5

57% would recommend to a friend

(290 total reviews)
avatar

Dean Curtis

81% approve of CEO

65% positive business outlook

ICIS has an employee rating of 3.5 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICIS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

290 reviews
1.0
19 Apr 2022
Recommend
CEO approval
Business outlook

Pros

This used to be a fantastic company to work for. London Headquarters fired high performing, well-liked Head of Americas Sales in December of 2021 during a record sales year, because he did not practice the "followership" they desired. CEO came to Houston and laughed during Town Hall about firing a Head of Sales every time he comes to town. Culture was incredible until that point. New Head of Sales is unapproachable, power hungry, and in WAY over his head. New ideas and thoughts are not welcome.

Cons

-Every time CRO is on a call, he tells everyone they should just leave if they don't like changes/actions/culture/etc. His famous line is, "You should go, we don't want you here." So many people have left or are leaving that they can't manage the current business, and sales managers are having to spend a majority of their time managing renewals. Lowest paying company in the industry. Very difficult to attract top talent, because they are paying $25-50k less than competitors. Commission payment is ALWAYS wrong, and leadership seems to care very little or work to rectify. -Slacktivism- Leadership constantly posting culture and diversity pieces on LinkedIn, but sexism, ageism, and general toxicity run rampant at highest levels. -Little room for upward mobility, company prefers to hire leadership from outside. -Employees are all jaded, exhausted, and broken. -CEO promotes not believing in work-life balance -Gas lighting, over and over and over. Try to turn teams/individuals against each other, so they'll fight for promotions -Insurance is very expensive, pay is mediocre, culture is beyond toxic.

1.0
15 Jun 2022
Recommend
CEO approval
Business outlook

Pros

The data is quite good and unique

Cons

It was an amazing company and it has been ruined by the MD and his friend aka the CRO. They have no respect for anyone, there is a culture of fear amongst employees. All the good reviews have been written by the managers, this is because they cannot attract anyone let alone someone who has got talent. I wonder how long this can last

1.0
27 May 2022

Dysfunctional workplace

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

get to learn the basics of the market. gives exposure to clients

Cons

The company still gives me an uncomfortable and eerily feeling, even after l left the company. I am now on the client side, and ICIS approaches my firm for sales. I subconsciously get very emotional- in a bad way- likely because my bad experience had been bad at ICIS. - Very toxic manager-subordinate culture. This culture prevails in major offices (London, Singapore) -HR is not supportive of mental health, contrary to the company's official line, HR warned angrily telling me not to resign, despite the official recognition that the manager had been misbehaving and attacking my personal trauma. -Lack of support from senior management on the well-being of employees -In the PRA industry, ICIS is well-known to be poor in sales, market development, and marketing. They do not know what they are doing to help companies or listen to customers' needs. -Envy and jealousy are intense in the market development & sales team. They will put down achievers and attempt to steal credits. -Turnover is high in the UK team, because of low pay, and burnout. Managers rant if employees want higher pay. -Meanwhile, managers that put subordinates down are also looking outside ICIS for opportunities.

Viewing 1 - 3 of 290 Reviews

Glassdoor has 314 ICIS reviews submitted anonymously by ICIS employees. Read employee reviews and ratings on Glassdoor to decide if ICIS is right for you.