Hubs Reviews

4.1

82% would recommend to a friend

(88 total reviews)
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Bram de Zwart and Alexandra Cappy

76% approve of CEO

74% positive business outlook

Hubs has an employee rating of 4.1 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hubs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

88 reviews
3.0
10 Jul 2023

Sales

Recommend
CEO approval
Business outlook

Pros

Great company culture. They hire great people, room to grow, work life balance.

Cons

Pay is below national average in all departments. Impossible seeming to get a raise. Sales goals for account managers seem unattainable and not a lot of people make their goals, favoritism by management, terrible commission structure, account base is not given but is earned which makes it hard to grow. Also, things are constantly changing so nothing is guaranteed which is unsettling.

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Hubs Response
2y
Thank you for your comments. We appreciate and value the feedback and we absolutely will take this on board to ensure we are where we should be in terms of market and competition. We value your feedback, and thank you for making Hubs a better workplace.
3.0
11 Dec 2023

Still stable

Recommend
CEO approval
Business outlook

Pros

It is still a nice company, with many high skilled colleagues to learn from. Hubs employees are working hard to keep a nice atmosphere in the workplace.

Cons

After acquisition, the culture and trust between employees and head of company seems to be slowly degrading.

1.0
31 Oct 2023

Cautionary tale - DEI is just a PR stunt

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Protolabs acquiring Hubs Office space lunch

Cons

Hubs's commitment to DEI appears more like a PR maneuver rather than a genuine effort. It is disheartening to observe that the majority of their DEI initiatives are centered on crafting ostentatious posts on linkedIn, rather than effecting substantial change within the organization. There have been no significant changes in the past few years. The bulk of the personnel in the people team exhibited highly negative traits and lack of professional knowledge. Engaging in communication with them proved to be exasperating at best. They seemed more inclined to dismiss employee concerns than to offer any meaningful assistance. Their responses consistently came across as dismissive and devoid of empathy. I had initially been genuinely enthusiastic when they rebranded from HR to a "People" department, but it ultimately transpired to be a misguided assumption on my part that they would operate differently from HR departments in other organizations. Externally hubs projects an image of innovation, transparency, and a commitment to prioritizing employee well-being. However, this image couldn't be further from reality. Once you become a part of the organization, you swiftly realize that the company's culture is founded on deceit. I joined this company with high hopes and expectations, largely influenced by its sterling reputation for having an "exceptional" company culture. Regrettably, my experience at Hubs left me profoundly disillusioned. The company's culture is oversold, and the actuality falls significantly short of the image they project.

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Hubs Response
2y
Thank you for writing your review. It’s really important to us to hear what goes well and what does not. We needed to take a little longer to respond to this one, as it knocked us off of our feet to know that your experience at Hubs has been less than positive, and somewhere we have taken our hands off of the wheel. For that, we are truly sorry. Since you have worked at Hubs for more than 3 years, you know that our teams are built on openness, and trust and centered around bringing your whole self to work so that every individual belongs. Our initiatives around diversity are humble and there is a lot more depth to what is shared on our social channels. We also know there is a lot of work still to do in this space, but these are people and community-driven not derived from an HR or marketing strategy, but real stories. As a business, we want to demonstrate that no matter your colour, race, sexual orientation, gender, or neurodiversity we will make adaptations to learn, listen and that you can be yourself that is the true story and after gathering the viewpoints from our senior leadership to our interns, we are pretty confident in this statement. It’s important to mention that Hubs is a very positive and healthy environment and place to be. We have flexible working schedules, with the opportunity to work remotely as well as in the office, we offer a mental health coach, access to Learning and development, career growth, warm cooked foods, healthy drinks and snacks, monthly activities and a lot more. Our stance here has not changed, and our culture in our eyes is magic and organic. We are always learning, students and teachers. You are now not working for Hubs, but we would still like to offer support or the chance to open up and discuss how we could have supported you better, and not in silence. We are just saddened that we did not catch this, or that we left the impression that this is not a safe enough space to share these thoughts at the time of employment. We urge you to seek out so that we can resolve this or at the very least make peace. For now, we do want to reiterate that even though a very difficult review to receive. We appreciate feedback, good or bad as it helps us to get better and recognise where we need improvements. If you do want to speak, please reach out to the peopleteam@hubs.com
Viewing 1 - 3 of 88 Reviews

Glassdoor has 116 Hubs reviews submitted anonymously by Hubs employees. Read employee reviews and ratings on Glassdoor to decide if Hubs is right for you.