Hostwinds Reviews

Under paid. The job posting I replied to offered $17 an hour, but when I interviewed they said we start at $13 and then give you a pay bump after 3 months. I worked there for 6 months and did not see an increase. Management is plain unhelpful when it counts. You can ask the front line supervisor for help and you will always get vague answers. I was let go after giving my 2 weeks notice. I had no prior disciplinary issues. It was only because I found a better paying job. The job was advertised as technical support and was really a CSR position mixed with technical support. I am a technician but I spent more time dealing with sales and billing than I did technical issues. Abusive customers whom management are aware of, but they continue to leave the front line people powerless to defend themselves and management will not step in when the clients are being cruel to their support people. Unless you want to be a developer there is no real forward movement in the company. If you want to work in technical support it is impossible to move beyond tier 1 since the majority of their upper tier technicians are remote. My paycheck was constantly late! They would blame their bank if a holiday fell at all during the pay period. They would not even apologize or acknowledge that this happened. You were expected to just deal with it.

- No 401k - Small Company growing pains