Does Helpshift pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpshift employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Helpshift. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at Helpshift?

63% of Helpshift employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpshift 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Helpshift?

Software Engineer (32) , Senior Software Engineer (7) , Sales (4) , Software Development Engineer (SDE) (4) , Software Engineer II (4) , Implementation Engineer (3) , Intern (3) , Product Manager (3) , Senior Marketing Manager (3) , Account Executive (2) , Frontend Engineer (2) , Implementation Specialist II (2) , Machine Learning Engineer (2) , Software Artisan (2) , Software Development Engineer In Test (SDET) (2)

What are the pros of working at Helpshift according to real employee reviews?

"Great people to work with" ((in 25 reviews)); "Work Life Balance is great." ((in 11 reviews)); "Everyone is very supportive and collaborative." ((in 8 reviews)); "Good work culture" ((in 7 reviews)); "I’m grateful to be part of such a positive work environment!" ((in 6 reviews))

What are the cons of working at Helpshift according to real employee reviews?

"Lack of power with middle management who actually know things." ((in 11 reviews)); "No bonus, stock options etc" ((in 5 reviews)); "Low compensations, leadership is not in good hands" ((in 5 reviews)); "Managers don't own up their mistake" ((in 3 reviews)); "No ESOPs, good Compensation" ((in 3 reviews))

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Helpshift

Helpshift Reviews

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3.4

63% would recommend to a friend

(158 total reviews)

Eric Vermillion

62% approve of CEO

61% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.7

Diversity and inclusion

3.5

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Helpshift has an employee rating of 3.4 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpshift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

158 reviews

2.0

30 Aug 2017

Worried

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Good location in FiDi - The people are great, made a lot of close friends - Well funded by great investors

Cons

- Leadership hasn’t been able to execute. Too many egos, not enough accountability. - Culture is based on fear, I feel everyone is doing just enough to get by...Witnessed many arguments in the years I’ve been here. - Upper management bashes people rather than helping. - Racist and sexist comments made all the time by management. - Inconsistent product roadmap. - Marketing team seems understaffed.

1.0

28 Jan 2017

The Absolute Worst - Stay Away

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Funded, so there's that.

Cons

Where to start. You know it's bad when you have to rally employees to leave positive Glassdoor reviews. -crazy, hot headed management -sexist leadership -vision for product jumps all over the place

2.0

17 Jul 2016

No place for underdogs - work less shout more

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great set of Engineers and excellent for mentorship Lot of learning if you have the right lead Amazing work environment, food and general comfort facilities wise smallest of employee request is heard and taken care off immediately

Cons

Extreme politics amongst the top management You need to have a strong and influential personality to be heard Managers don't own up their mistake Partiality and Fondness evident

Viewing 1 - 3 of 158 Reviews

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