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Helping Solutions

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Helping Solutions Reviews

2.9

48% would recommend to a friend

(15 total reviews)

35% positive business outlook

Helping Solutions has an employee rating of 2.9 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

15 reviews
1.0
22 May 2024
Recommend
CEO approval
Business outlook

Pros

They have an on-site barista and a nice office.

Cons

When you begin at this company, it feels like the most positive and empowering place to be. Give it a month. Their management and leadership are all in 'positions of power' and they act as such. As far as age demographics go, believe it or not, they're all fairly young, but as the company is run by a man who genuinely believes he is making good and kind decisions, when the impact is entirely the opposite, its no wonder the management reflect the unfair judgement and treatment to staff. But usually this is never done in front of others, it's done through careful wording and targeting. Within the space of 6 months over 5 employees were apparently 'asked to resign' rather than management 'look bad' for dismissing them on unfair terms. I wasn't the first, but seeing the treatment THEN having it come towards me was just... BAD. The way they navigate business is shocking, and its mind-blowing that the company has been so successful. I was approached by ex-co-workers for statements on my treatment, perhaps that means people have reported the company, and to be honest, I don't blame them for it.

1.0
1 Jun 2024

Don't plan on sticking around long

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For those looking to get their foot in the door of this industry, Helping Solutions/Xanadu Group could potentially serve as an entry point. Even then, the baffling leadership choices and unethical examples set may ultimately do more harm than good for your own long-term career prospects.

Cons

The management team embodies narcissistic leadership at its worst. Intimidation, poor workforce management, underpaying staff, unrealistic loyalty demands, and flaunting his wealth create an extremely toxic environment detrimental to employees and the vulnerable participants they're meant to support. Remaining staff are either trapped or enabling this dysfunction. A major red flag is the outsourcing of payroll functions to another company in the Philippines under the same umbrella corporation. This leads to frequent payroll mistakes as those processing lack understanding of Australian employment laws and awards like the SCHADS Award. There is no focused vision beyond chasing maximum profits. Employee pay is perpetually delayed. Favouritism runs rampant, with management's "favourite" employees receiving preferential treatment and rewards, while others are deprived of opportunities. For "favourite" support workers, being overworked with 80-hour weeks is normalised, while other staff may go months without being rostered for any shifts despite being onboarded. This exploitative staffing approach puts profits over employee wellbeing. Work-from-home flexibility is non-existent, yet off-the-clock work is expected, often uncompensated. Field staff face constant incorrect pay issues violating basic workers' rights. Praise is extremely rare, with gossip and negativity shrouding the work atmosphere. Any "favours" extended by management typically come with strings attached, further fostering impropriety. While some good individuals remain, genuinely caring staff inevitably sacrifice their career growth potential by persisting in an environment fundamentally disrespecting them and the participants they should be empowered to serve properly. Lack of proper training and resources is also a major issue - training is frequently promised but never arranged or abruptly taken away.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 16 Helping Solutions reviews submitted anonymously by Helping Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Helping Solutions is right for you.