HLA Reviews

3.5

56% would recommend to a friend

(53 total reviews)

37% positive business outlook

HLA has an employee rating of 3.5 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

53 reviews
2.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- typical day at work will involve a lot of stock management & customer service. Also need to send daily & monthly report. Stock management includes stocktake, deliveries, transfer to & from other store, and arranging stockroom. - got some learning oppurtunity, but depends on relationship with store leadership. - workplace is very Cina. Unless you get sent to Malay area, but some outlets can get toxic when fighting for commission. - can turn off your brain if you enjoy physical labor.

Cons

- stand whole day, cannot sit. High physical requirements (a lot of product to arrange). - Unpaid OT especially during deliveries. Store managers will collect your money if u arrive late. Any lost or damage item need ownself pay. Cannot immediately go home after work, need to make sure all hangers straight and tags put inside. You will go home 30 minutes to 1.5 hours late on normal days. Peak season or delivery... no need to go home. Just stay for 3 hours and MAYBE you will get OT. All this not stated in offer letter contract but they will pressure you, saying it's your fault / standard procedure. - they say 45 hour work week but you will spend at least 52 hours per week working. - low-key racist to Indians. They will avoid hiring in some outlets. Malay ok but cannot wear tudung. - so called benefit is all bare minimum mandated by law. HealthMetrics is low at RM60/month. Other companies give RM80/day.

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

There clear direction and systematic, training is provided and there's manual for learning about the company culture.

Cons

You really have to upsell yourself in order to promote item to customer, sometimes management will give higher target that impossible to achieve and commission rate is low so you have fight with other sales associate which can get result into arguing amongst colleague.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 55 HLA reviews submitted anonymously by HLA employees. Read employee reviews and ratings on Glassdoor to decide if HLA is right for you.