Guaranteed Rate Reviews

3.5

58% would recommend to a friend

(2,176 total reviews)
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Victor F. Ciardelli III

65% approve of CEO

58% positive business outlook

Guaranteed Rate has an employee rating of 3.5 out of 5 stars, based on 2,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guaranteed Rate employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
25 Jun 2016
Recommend
CEO approval
Business outlook

Pros

The North Korea of Mortgage

Cons

Bad leads-aged lending tree crap and worthless digital mortgage leads. High rates-pricing .25pt higher than your competition. Lot's of office politics Lousy benefits-Medical 401k Vacation all below average High turnover Low compensation Charge backs - that show up on your paycheck out of nowhere Endless favoritism Endless promises Antiquated technology Pending law suits Leaking talent like a sieve as good employees leave everyday and are replaced with inferior talent: Scrubs that look in need of a bath or shower being hired everyday at GR.

1.0
10 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Cafeteria people can be pretty cool (except they do not wear gloves when serving the food.) Rooftop parties are fun (usually cliquey groups and attempts to distract you from the awfulness of the company; really, the parties are brainwashing events.) Company does give back to the community, which is the company's attempt at hiding their deceptive practices. You will meet some cool people, and you will want to hold these people close, as you may be needing their help finding your next career.

Cons

Where to begin? Victor is a huge liar and con artist, as are most of the executives and loan officers, so I will do my best to summarize this: 1. Company turnover rate is over 50% (A number like this are usually those of a pyramid scheme.) 2. Harassment occurs religiously. You will be harassed and shamed for smiling, doing well, being innovative and entrepreneurial, being better than the favorites in the company, etc. 3. Your monthly bonus will be changed at the very last minute. They will change your bonus based on how they feel that day. If they wake up in a bad mood, kiss goodbye your large bonus. It will become a very small bonus all because someone didn't take his/her happy pill. 4. Job security here is a joke. Every day, Victor or some other executive/director will come to you randomly and tell you that you are replaceable and mean nothing to the company. Your position, to them, is non-existent. From the moment you are hired, Victor wants to fire you. The company hires only to maintain a good public reputation. They suck at it, because of their turnover rate. 5. Many of the reviews here are fake. How can it be that in April 2018, the rating was 3.5, then in August/early September it was 2.6, and now it is 4.2? Yeah, so many fake reviews. If you removed all of the fake reviews, the rating would easily be 2.6 (maybe lower.) This company is sinking and Victor and the executives know it. 6. People in this company are slaves to Victor, an emotionally insecure dictator who has ruined more lives than has Clinton, the Bush Family, and the Trump family. I know people who have trouble finding a job now because Victor and his cronies launch smear campaigns to ruin former employees reputations. 7. Benefits and PTO SUCK! 6 Holidays, $250+ benefits for a single person, and 2 weeks of PTO, which you will be harassed if you take off a day (I think they are scared and know people will take off a day to interview for a different job.) 8. Technologies are out-of-date. This company was created literally just to compete with others. Victor had no vision. His previous company failed, and now, everyone is being harassed for it failing, even the ones who weren't even alive at the time. Regardless of age, you better know how to use a technology no one knows how to use. 9. Horrible pay. I am convinced Victor got his funding for GR from the Chicago mafia. 10. Glassdoor reviews are managed (but you could probably tell that from my previous comments.) 11. Your family and friends will be harassed by management. They think they are entitled to doing whatever they care to your family and friends. 12. This is a sad PR-stunt of a company. Guaranteed Rate Field? More like Guaranteed Hate Field. 13. Right next to the train is inconvenient. If I am trying to close a deal, I obviously do not want to hear a train in the background. Distracts the customer and you have to yell at them. 14. Parking is not good.

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Guaranteed Rate Response
7y
We are always looking for ways to improve our company as a whole, and by giving us your feedback that's something we can continue to do. If you are still employed at GR, please do not hesitate to reach out to your HR representative. We wish you much success.
1.0
31 May 2018
Recommend
CEO approval
Business outlook

Pros

Digital applications save me time.

Cons

Guaranteed Rate violates State law in their employment contract then even after being notified, continue to violate state law. They force hourly staff to work outside business hours at home but refuse to pay even base pay.

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Guaranteed Rate Response
7y
Thank you for taking the time to leave a review. Your feedback is important to us as it will help us to make future improvements. We wish you well in your future.
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Glassdoor has 2,206 Guaranteed Rate reviews submitted anonymously by Guaranteed Rate employees. Read employee reviews and ratings on Glassdoor to decide if Guaranteed Rate is right for you.