Greyhound Reviews

3.0

41% would recommend to a friend

(450 total reviews)

Bill Blankenship

30% approve of CEO

30% positive business outlook

Greyhound has an employee rating of 3.0 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greyhound employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

450 reviews
1.0
14 Jun 2015
Recommend
CEO approval
Business outlook

Pros

- You get to drive a bus (if you like them, it is a pro) - Excellent training program (as far as customer service training, interacting with persons with disabilities, and learning how to maneuver the bus) - Rewarding feeling when passengers tell you that you did a good job - No superior standing over you for majority of the day - Free food/drinks at terminals and some rest stops

Cons

- Cannot get enough sleep to safely operate the bus (5 -6hr) even though they tell you that you will get adequate time to rest (They will call you back to work 8 hours of being away from work at times (9 hours on average); 1hr to get home - 8 hours left, 1 hour to get back to work - 7 hours left, 30 mins to 1 hr to get ready for work, 6.5-6 hours left, 30- minutes to unwind - 6 hrs left, 20 minutes to fall asleep - 5.5 hours left to sleep! <- and that's if you don't live too far away from the garage) - The extra board is stupid and an outdated way of scheduling which creates unpredictable work assignments causing lack of sleep and inability to prepare for routes beforehand; it also contributes to sleep deprivation - You have to play games with dispatch to get your 1 day out of 7 off from work (it really should be 2 days considering the sleep deprivation) - The appalling displays of poor customer service, rude, and downright mean-spirited behavior from terminal workers, fellow bus drivers, and supervisors is enough to make you embarrassed to where the Greyhound uniform - Buses are raggedy and have a bad turning radius except for Prevost X3 which is almost exclusively on the east coast and "important cities"; don't ever drive 102-DL3 with Zf transmission (so terrible going into loading slip on incline!) - The garage has an unorganized method of passing out buses; buses are either late, dirty, or unacceptable for the passengers - They claim that they are shorthanded and that they don't have workers, however they have multiple workers spread out sitting up in foreign terminal cities doing nothing! - They have a drive cam on the bus so that they blame you if you hit a deer -_- - The Greyhound safety men are "out to get you" (they should be concerned about the lack of sleep drivers have but what evs) - The department of transportation/ state troopers are out to get you too - Extremely weak union even though they pretend to be so tough (they let the abuse from dispatch/Greyhound happen to drivers)

5.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

1. Great Pay 2. Great Benefits 3. Driving to new cities for free 4. Stay at hotels for free and earn reward points 5. Meet new people

Cons

1. Away from home 2. Called out every 9 to 12 hours

Viewing 1 - 3 of 450 Reviews

Glassdoor has 468 Greyhound reviews submitted anonymously by Greyhound employees. Read employee reviews and ratings on Glassdoor to decide if Greyhound is right for you.