Gentrack Reviews

3.6

71% would recommend to a friend

(357 total reviews)
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Gary Miles

87% approve of CEO

64% positive business outlook

Gentrack has an employee rating of 3.6 out of 5 stars, based on 357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gentrack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

357 reviews
2.0
21 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Few years ago, Gentrack was a great place to grow. The company actively encouraged learning and development (L&D) with dedicated time set aside each week for upskilling. There were genuine efforts to foster a culture of growth and continuous learning. Friendly colleagues and a generally supportive environment within teams.

Cons

Over time, things have shifted. The company has discontinued access to Udemy and no longer promotes L&D the way it used to. Bureaucracy has increased significantly, and there's a growing sense of internal politics that affects team morale and transparency. Employee feedback scores have been declining each year, and the reasons behind it are becoming more visible internally. There's currently a lack of a clear and fair structure for employee career progression. Talented individuals are often left without the recognition or promotion they deserve.

2.0
22 Nov 2018

Under paid and over worked

Recommend
CEO approval
Business outlook

Pros

Great office location. Building is fancy. Opportunity to travel lots. Will put on mini events, morning teas, and celebrate cultural events

Cons

Micromanagement culture, they performance manage everyone, it's very oppressive Every system and process there is bespoke, nothing they do or know is relevant anywhere else. Most senior staff and middle management have never worked anywhere else and have no idea what's normal in companies Zero recognition given. If it is it will be given to someone who did nothing to contribute. You will have to give an account for every 15 minutes of your time - because of this people will not help you if it will take longer than 15 minutes. Many instances of Project Managers or Business Analysts in their role for less than a year promoted to "Senior", and are impossible to work alongside.

3.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

1. Exceptional Political Gameplay – If you're in management, this is the perfect place to showcase your strategic manoeuvring skills. Climbing the corporate ladder has never been more thrilling. 2. Inspirational Visions – The leadership’s ability to paint a beautiful future is truly commendable. You’ll never run out of dreams to chase! 3. Flexible Vacation Policy – While your leave requests may be denied or revoked at the last minute with good reason, this gives you a great opportunity to practice your negotiation skills with airlines and family members alike. 4. Friendly Work Environment – Whether your colleagues like you or despise you, they will always greet you with a smile. A truly harmonious workplace! 5. Hybrid Work Model (with a Twist) – You get to enjoy 3 days of WFH, but with an added feature: your webcam must remain on during the entire workday to ensure real-time support and collaboration. Truly cutting-edge remote work innovation! 6. Free Mental Health Support – Thanks to the company’s Employee Assistance Program, you can get professional help whenever work stress, constant firefighting, and leadership scapegoating take a toll on your well-being. A thoughtful perk!

Cons

1. Outdated technology 2. Low salary 3. Limited support for engineers due to competing priorities 4. Excessive overtime & high pressure

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Gentrack Response
1y
Thank you for your review. We appreciate your feedback and wish you all the best in your future career.
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Glassdoor has 374 Gentrack reviews submitted anonymously by Gentrack employees. Read employee reviews and ratings on Glassdoor to decide if Gentrack is right for you.