2 Apr 2026
Great culture
Anonymous employee
Gearset reviews about "benefit"
88% positive business outlook
Reviews by job title
16 reviews
5.0
20 Aug 2024
Recommend
CEO approval
Business outlook
Pros
Gearset has a great work culture, there is very little bureaucracy. Everyone is willing to help each other out. Great benefits.
Cons
Can't think of any cons
5.0
15 Mar 2023
Recommend
CEO approval
Business outlook
Pros
You probably think all these reviews are fake, and I didn’t believe them either when I first applied. So while I hope you believe mine if you don’t, take a look at how management respond to the negatives and hopefully you’ll see the kind of culture we have. Senior leadership are fantastic Culture is everything I want it to be Product is incredible Pay and benefits are fair leaning to generous. Moreover there is a focus on meangiful benefits, stuff like a free lunch is great but healthcare, life and travel insurance, therapy - they really make a difference
Cons
Late nights to cover US hours are common, but this is always made clear if it applies to your role and you are never expected to work more hours, just start a bit later.
5.0
17 Apr 2024
Recommend
CEO approval
Business outlook
Pros
I genuinely wouldn't hesitate if you are thinking about working here. Great people, amazing product, thorough onboarding, good benefits.
Cons
No bonus for CSMs, but I think that will change.
5.0
10 Jun 2025
They practice what they preach! This place is the real deal.
Current employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Culture!! Rich Community Strong Company Growth Relatable Values Great Benefits Scaling Nicely Management Receptive to Feedback Great Work/Life Balance
Cons
Limited growth opportunities for US employees (compared to folks in the UK) CSE's must remain local to Chicago
2.0
13 Oct 2025
Recommend
CEO approval
Business outlook
Pros
The team is full of talented, friendly, and supportive people who genuinely care about doing great work. The onboarding and product training are excellent, structured, thorough, and genuinely help you feel confident in the product. Social events were well organised and good employee benefits.
Cons
The culture doesn’t always reflect the openness and transparency that’s often promoted. While feedback is encouraged in theory, it can feel risky to be fully honest without it being misinterpreted. There’s a noticeable inconsistency in leadership, some managers are supportive and genuinely care about development, while others can come across as overly critical or dismissive. I experienced behaviour from a leader that felt unprofessional and undermining, which made it difficult to feel valued or supported. Targets and expectations are ambitious, which isn’t a bad thing, but the level of support to reach them isn’t always there. It can leave people feeling under pressure rather than motivated.
5.0
4 Jul 2024
Recommend
CEO approval
Business outlook
Pros
Collaborative team, lots of great people and a fun place to work!
Cons
Basic benefits and holiday allowance.
5.0
9 Apr 2025
Recommend
CEO approval
Business outlook
Pros
-Good salary and benefits -Very competent staff -Clear vision
Cons
There are very high standards which can feel daunting. Can be hard to work out if you're doing well in role.
5.0
22 Jul 2025
Recommend
CEO approval
Business outlook
Pros
Really positive atmosphere and friendly culture and sense of everyone's helping out and lifting each other up. Lots of growth and development opportunities. Fast paced with lots of exciting projects. Great benefits and feel rewarded for working here.
Cons
Workload is huge and sometimes challenging (but that can also be seen as a positive).
Viewing 1 - 3 of 16 Reviews
