5d
We’re pleased you recognised the opportunity to work with global brands. Delivering ambitious creative work for leading clients is something our team is rightly proud of.
We’re sorry to hear that your experience didn’t reflect the culture we strive to create. In particular, we’d like to address the point about overtime. We do not encourage unpaid overtime, and it is not something we expect from our team. While there are occasional periods where client deadlines require additional effort—as is the case in many agencies—these are the exception rather than the norm. We actively encourage our team to maintain a healthy work-life balance and regularly remind people that working late should not become routine.
We also recognise that trust and flexibility are important. Our office-first approach is designed to foster collaboration, creativity and learning, particularly within a creative agency environment, rather than to monitor productivity. We believe great ideas come from people working together, while also understanding that flexibility has an important role to play.
We know there is always room to improve, and we continue to listen to feedback from our team and evolve how we work. We wish you every success in the future.