GLG Reviews

2.6

24% would recommend to a friend

(2,253 total reviews)
avatar

Gemma Postlethwaite

21% approve of CEO

18% positive business outlook

GLG has an employee rating of 2.6 out of 5 stars, based on 2,253 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GLG employee rating is 30% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

2K reviews
2.0
23 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Disclaimer: I worked at GLG in Austin for approximately four years as my second job out of college. I left voluntarily for greener pastures. These are my general opinions of GLG based on my time with the company. Here’s an unbiased, realistic, sneak peek at what GLG is, an evaluation of management, and a brief summary of life at GLG.

Cons

What is GLG? You applied to GLG – congratulations! What is this company though? The website offers an appealingly vague “We bring the power of insight to every great professional decision” and “GLG is the world’s leading platform connecting business to insight.” Okay, sounds nifty. But, what do I do? Well, let’s take a look at the job descriptions. Let’s take a look at “Associate, Financial Planning & Analysis” in New York, NY, United States. That sounds impressive. “This highly visible role will include significant exposure to and interaction with key business stakeholders.” Nice! That’ll look really impressive on my resume! So what type of meaningful, fulfilling, stimulating, and challenging work will you be doing all day? Here’s the most concise way I can convey it: You will diddle on LinkedIn and make cold-calls for approximately 8-10 hours a day. You see, notwithstanding the delusions of many employees and whoever fabricates these job descriptions, you are not a “consultant” or a “researcher.” You will arrive to an empty spot (GLG doesn’t provide desks, private space, or offices to its employees, as it is an “activity-based” format - something they try and sell as being innovative and cutting-edge, but in reality is more cost effective and makes the vast turnover percentages more manageable) and proceed to open your email. You will then have an automated email from a “client” with a “research request.” This will ultimately be some bozo from a hedge fund, private equity firm, or an actual consulting firm telling you that he needs information on a topic – perhaps a business the private equity firm is considering investing in. So what’s your role in this? Well, you won’t be doing any research on the investment opportunity. Nor will you be consulting on any strategies or solutions. No, you will log-in to GLG’s internal database of “experts” – people with actual jobs who use GLG as a way to make quick and easy side money – and use key-words to search for someone who has either worked at the business, or has significant knowledge on the business (think as close to insider-trading you can get before breaking the law). You will then send this person automated emails attempting to organize (i.e., schedule) a phone call between that “expert” and the “client.” That is your job. If you’re unable to find an “expert” on the internal database, then you spend the rest of your day on LinkedIn searching for anyone and everyone who has either worked at the business, or has significant knowledge on the business. You will then begin contacting this person in any manner available to schedule a phone call between him and the client. That’s your responsibility, your job, and your career. There’s nothing more to working at GLG than performing monotonous and trivial tasks. Ultimately, you will be a gopher parading around as if you actually have a fulfilling career. Management I’ll keep this short and sweet – management at GLG is a joke. Not a funny joke like how The Office was before Steve Carell left. But a shockingly incompetent, arrogant, and egotistical joke. If you examine many of the current employees at GLG on LinkedIn, you’ll see quite a few “Vice Presidents” of different made-up departments. This is because after you have satisfied your gopher role for a few years, GLG doesn’t really have anything else to offer you. Therefore, very quickly, many of the wiser and more aspiring gophers will leave GLG to find a job that offers an actual opportunity of career progression. The gophers who remain ultimately end up as “Vice Presidents.” You’ll find many “Vice President, Financial Services” or “Vice President, Private Equity Solutions” employees. These “Vice Presidents” typically will have a degree in Philosophy, Art History, or Eastern-European Theater, with absolutely no knowledge or experience in any sort of financial services work. Furthermore, you’ll see the majority of these “Vice Presidents” have minimal (if any) work experience prior to GLG. Basically, at some point, a gopher must make a choice. Either the gopher cuts its losses and pursues a real career, or the gopher chooses complacency, and waits to become a “Vice President” of an industry they in all likelihood can’t even define. One last note on “management.” You’ll find an oddly high amount of “Vice Presidents” and other “Associates” from Vanderbilt. We used to call it the “Vanderbilt Pipeline.” There’s no way to figure out how this came to be. But it appears that the first generation of GLG gophers – who have now been working there for ~10 or so years, and have God knows what title HR came up with – who graduated from Vanderbilt with an invaluable degree in Art History or Taxidermy, were fixated on hiring graduates of Vanderbilt with degrees in majors I personally did not know existed (you paid $100,000 for an undergraduate degree in Egyptology?) and the tradition has lived on. So, there you have it. GLG does not have a management team consisting of experienced, diversified, and insightful individuals. No, they have a management team consisting of mostly Vanderbilt gophers who had no better option than to burrow into GLG and wait for HR to think of a “Vice President, ____” opportunity for them. Summary GLG isn’t all bad. They pay you a very reasonable entry-level salary. They have office locations in highly enticing locations. Most of your co-workers are still early in their careers. It’s not a bad first job, and it wasn’t an awful second job. But, before you accept the job offer, just know what you’re actually getting into. You will not be a consultant. You will not work in research. You will not acquire transferable skills to help your career progress (if you don’t believe me, look at the profiles of GLG employees on LinkedIn – nearly all of them copy and paste the company description from the website because “gopher” isn’t exactly eloquent). So there you have it. I hope whatever decision you make works out for you! Cheers.

1.0
28 Jul 2017

I Will Never Forgive GLG

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On the "research" side, GLG employees build skills in account management and corporate communication. There are many smart, kind, talented people at GLG - but everyone quickly realizes that the lucky ones escape as quickly as possible.

Cons

I dreaded waking up in the mornings while I was employed at the Gerson Lehrman Group. When my phone alarm went off, signaling it was time to get ready for another day in hell, my heart sank and I began to panic. I wish I were exaggerating. This company was the root cause of my severe depression, and GLG did not care. The Work: As a fresh college graduate, I walked into my first day of work filled with ambition and optimism. Throughout training, I was led to believe that my job would align with the job I had applied for. Alas, the word "research" was quite the overstatement as I soon realized that I was an administrative bot. For 12-15 hours a day, I managed relationships with stressed out clients working at investment firms, corporations, etc., and my day-to-day work consisted of organizing phone calls, abiding by obscure compliance policies, and being talked down to by upper-management. There is a reason employees are dropping like flies, and the rate at which this is happening is NOT normal, despite what management will tell you. The work is monotonous with no end in sight. GLG's extreme commitment to running lean means that every employee's performance is measured by their willingness to sacrifice all work life balance. I had no life, just work. I'd work late into the night holding cranky experts and clients accountable to their meetings, with no actual opportunities for learning or growth. All of this is bad in itself, but the story worsens when you add in the poisonous culture and politics that plague GLG. The Culture: GLG does not care about the mental well-being of its employees. When you walk into the office, you can stare into any employee's eyes and immediately share a moment of solidarity over the soulless oppression slowly starting to consume our personal lives, the remnants of the intelligent starry eyed ingénues turned exploited labor, controlled by shame, finding hope in the shared secret that we were all dreaming of escape. I lost my innocence at GLG. The Fake Reviews: Look at the Glassdoor ratings trend for GLG. It's in sharp decline. This is sad, because it's obvious that HR is encouraging employees to post generic, positive reviews to keep the rating above a 1.5.

1.0
5 Oct 2016
Recommend
CEO approval
Business outlook

Pros

I can think of a few positives from this crucible, but that’s probably only because I’m what most people would call an optimist. I'll value my time within ROPs at GLG mainly due to the fact that it showed me just about everything that I don't ever want in a job moving forward, as well as just about all of the things that I'll never again subject myself to for a bi-monthly paycheck. I had also always heard that misery loves company, but I didn't truly understand what this meant until I began working on my team within ROPs. I was fortunate enough to work alongside and befriend many of my fellow ROPs associates, who unsurprisingly were suffering through the same terrible experiences that I was. We were overworked, mistreated, lied to, deceived, ignored, belittled, disrespected, and underpaid – but we all shared those experiences and bonded over them. In summation, I’m no longer subjected to the scornful ire of a micromanaging tyrant (my manager), getting paid far too little to work far too many hours, while constantly putting up with the general disrespect of clients, council members, and various “colleagues” on research because of my position within ROPs. So yes, leaving GLG in and of itself can be considered a positive.

Cons

Oh boy…where do I start? In this role you can expect: Terrible Work/Life Balance. Or more accurately, the lack of any kind of balance between work expectations and what used to be your life. When you enter a role on ROPs, you quickly see that the work is not only monotonous and repetitive, but you also see that you are expected to handle a volume of work that far exceeds anything that should be expected of a single individual. Any pleas that you make to your managers will fall on deaf ears or will be met with utter disdain, as your struggles are only indicative of your incompetence as an employee, not the fact that management is out of touch with the reality of the position, the teams that they manage, and the ridiculous pressures placed upon the employees. TERRIBLE (middle) management. You will be micromanaged, and it will drive you to resent your job with every fiber of your being. Managers treat their employees like children. I’ve seen them shush people, scold them for laughing, criticize how people dress, and if you’re not ‘in’ with them, you’ll know. Monotonous and mind-numbing work. The roles within ROPs center around basic administrative or transactional duties, and you will be expected to perform these tasks day, after day, after day. It’s been said that GLG is a glorified call center, but I’d say that “self-aggrandizing middle man” is more accurate. This is particularly fitting of the teams within ROPs; Member Solutions, Surveys, Network Development, and especially Project Support. Do not be fooled by the sleek (yet extremely vague) job descriptions. Assigned seating. Yes, this was actually a thing. I’ve heard that GLG has moved to an “activity based” model in the new office space, but that doesn’t stop managers from micro managing what seat/area you’re consigned to. Structural Inequality. You do not get to pick the practice area that you are assigned to. You are simply placed wherever there is a vacancy. To some extent, this does not matter because no prior industry knowledge is needed (nor will you need to learn any) for you to perform within the various practice areas (Life Sciences, Corporate, Hedge Funds, Private Equities, etc.) as the roles and tasks are all repetitive, administrative, or transactional. This creates a great low-cost plug and play business model for the company within both research and ROPs, that also helps lessen the impact of the extremely high turnover rates. Unfortunately this does not make the employee feel like anything more than replaceable fodder. Another problem with this model for a new hire is that some practice areas are inherently more demanding of time or more difficult to work in than others, so you may land in a terrible situation and without having any say in the matter. General Disrespect. Your managers will openly and casually speak negatively about other employees. They will also encourage managers on other teams to voice even the most pedantic and mundane of complaints. Rather than actively working to find solutions, your manager will instead chastise you regarding the negative feedback that they’ve received (little did I know that MY manager routinely solicited others for their complaints). If you ask for further clarification regarding the negative feedback, none will be given. Which begs the question – how are you supposed to grow and improve within your role if there is no context provided for you to correct your mistakes? Another perk of the childish managers that you routinely deal with is that any mistakes you do make will be held over your head and used as leverage for the rest of your time on ROPs. Also, any compliments or positive feedback forwarded to your manager without your knowledge will be withheld from you, by your manager, in yet another silly little psychological ploy. Because the majority of employees within ROPs are in their mid-twenties, cliques usually form within the teams. As such, it’s highly beneficial for you to befriend your managers, because you are more likely to receive promotions or more leniency on the day to day within your role. On three of the teams within ROPs there are no male managers; this seems to be a little more than coincidental. I’m a woman who firmly believes in female empowerment, but oppressing anybody in the workplace, for whatever reason, is absolutely abhorrent. I’d say that this is indicative of the cronyism and politics that run rampant within this business segment. Management is about as transparent as a brick wall. Many important discussions regarding your future and the direction of your team will not be shared with you, and once decisions are made, things will be sprung upon you at the last possible second. This can be very jarring and unpleasant, but also creates the perception that management is just making it up as they go (but I have the utmost confidence that they know exactly what they’re doing). God forbid you have any bright ideas, creative suggestions, or constructive feedback; if you do, keep it to yourself. If you share an idea (or anything for that matter) with management, it will be shot down, ignored, cast away, dismissed, or viewed as contrarian. It’s almost as if the management seeks to quash the bright, enthusiastic employees as fast as they possibly can because they feel threatened. Terrible double standards. Managers come and go during the work week as they please, while you and your colleagues break your backs working overtime just to satiate the demands of the research teams and clients. Management will constantly pressure you to do more, in less time mind you, so that you will work less OT. Even better, they will question the validity of your time sheets, as if you would willingly want to spend your nights and weekends keeping up with the demands of clients. Don’t consider asking for off days, as your managers will treat this like pulling teeth, even though your contract explicitly states your right to utilize the “flex time off" policy. Managers on the other hand can message their respective team mid-day, letting them know that they’ll be OOO or working remote for that day.

Viewing 1 - 3 of 2,253 Reviews

Glassdoor has 2,540 GLG reviews submitted anonymously by GLG employees. Read employee reviews and ratings on Glassdoor to decide if GLG is right for you.