Pros
First things first.... the older company reviews, are about people no longer associated with this company. Their departure alone significantly improved our work conditions. FTS was blessed with new ownership in the fall of 2018. The new owner has significantly improved the work culture and has demonstrated a genuine commitment to improving staff retention and support. I nearly skipped FTS when interviewing because of past reviews. I'm glad I came for an interview....FTS has become a wonderful place to work! My day-to-day mission is to support and advocate for participants with a disability. I spend roughly 90% of my work-week in the field directly supporting participants. The work is incredibly enriching. I get to make a difference in someone's life every day....I love it! I create my own schedule based on current assignments and love my independence. My coworkers are incredibly talented and professional, offering legitimate support when needed. Leadership is very knowledgeable and make themselves available day and night. There is little monotony in task as each job site, individual, and disability present unique challenges. FTS relationships with state and county agencies are superb offering good sustainability
Cons
A byproduct of supporting participants in the field is reporting progress to proper agencies. Paperwork can get overwhelming if you don't stay current. Most paperwork is required by government agencies and will be found anywhere My work week is based of the participant's work schedule. Most participants are entry level employees whose schedules are generally created a week at a time. This makes it hard to plan ahead. FTS has always approved my personal time off requests, and has allowed me to reclaim the time if I can schedule around conflicts. There can be a significant learning curve to this position. New owner has helped expedite the process with better training and improved 1-1 support through a mentorship program.
