Does Frasers Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Frasers Hospitality employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Frasers Hospitality. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Frasers Hospitality?

32% of Frasers Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frasers Hospitality 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Frasers Hospitality?

Manager (6) , Client Relations Executive (4) , Sales (4) , Sales Manager (4) , General Manager (3) , Operations Manager (3) , Reservations Agent (3) , Sales Executive (3) , Senior Sales Manager (3) , Accountant (2) , Accounts Assistant (2) , Administrative Assistant (2) , Client Relations Associate (2) , Director of Sales (2) , Internship (2)

What are the pros of working at Frasers Hospitality according to real employee reviews?

"Friendly Colleagues and Good work life balance" ((in 13 reviews)); "Good benefits and welfare on the overall (under Frasers Property)." ((in 8 reviews)); "The culture of the company allows for a good work/life balance while maintaining a service excellence focus." ((in 6 reviews)); "team bonding events and for the 8 years I worked there I was paid bonus of 2 months every year" ((in 3 reviews)); "Very employee focus company with global presence and a fantastic team" ((in 3 reviews))

What are the cons of working at Frasers Hospitality according to real employee reviews?

"Inexperienced management can hinder and limit the development of staff" ((in 6 reviews)); "The pay is not good and HR tends to base it on your previous salary even it is irrelevant industry." ((in 4 reviews)); "The CEO and leadership is an absolute disaster." ((in 3 reviews)); "Bad salary" ((in 3 reviews))

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Frasers Hospitality

Part of Frasers Property

Frasers Hospitality Reviews

2.8

32% would recommend to a friend

(129 total reviews)

Eu Chin Fen

13% approve of CEO

35% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Work/Life balance

2.8

Diversity and inclusion

2.7

Career opportunities

2.6

Culture and values

2.4

Senior management

Frasers Hospitality has an employee rating of 2.8 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frasers Hospitality employee rating is 22% below average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

129 reviews

1.0

11 Apr 2025

Dysfunctional Leadership Undermines Company Potential

Manager

Recommend

CEO approval

Business outlook

Pros

There are some genuinely talented and supportive colleagues across teams, and the company can provide exposure to a number of transformational projects. The fast-paced environment can be a good learning ground for those early in their careers.

Cons

The working environment is highly dysfunctional, primarily due to the conduct of the CEO and senior leadership team. For a company in the hospitality industry, there is a surprising lack of emotional intelligence at the top. Verbal harassment and bullying is part of the C-Suite culture. Constructive feedback is discouraged, and staff morale is often low.

1.0

31 Mar 2025

Brand destruction in progress

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

WFH, market pay, improving staff benefits

Cons

Brand DNA is being destroyed in the name of business decision making. Top leadership communications and actions towards staff often appeared unscripted, reckless and tone-deaf

1.0

23 Feb 2025

Poor Management and Leadership

Manager

Recommend

CEO approval

Business outlook

Pros

Benefits and work life balance

Cons

In this company, knowing the right people is more important than having the right experience or knowledge for the roles. This has led to some loyal and experienced colleagues and senior leaders being let go, which is really disappointing. The new leaders don't seem to have the experience or professionalism needed, and things have worsened. I was hoping for improvements, but it seems like we're moving in the wrong direction. A place that does not recognize loyalty, hard work, fairness, and teamwork but promotes favoritism and encourages politics among the team.

Viewing 1 - 3 of 129 Reviews

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Frasers Hospitality Reviews

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Reviews by job title

Dysfunctional Leadership Undermines Company Potential

Brand destruction in progress

Poor Management and Leadership

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