Does Frasers Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Frasers Hospitality employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Frasers Hospitality. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Frasers Hospitality?

32% of Frasers Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frasers Hospitality 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Frasers Hospitality?

Manager (6) , Client Relations Executive (4) , Sales (4) , Sales Manager (4) , General Manager (3) , Operations Manager (3) , Reservations Agent (3) , Sales Executive (3) , Senior Sales Manager (3) , Accountant (2) , Accounts Assistant (2) , Administrative Assistant (2) , Client Relations Associate (2) , Director of Sales (2) , Internship (2)

What are the pros of working at Frasers Hospitality according to real employee reviews?

"Friendly Colleagues and Good work life balance" ((in 14 reviews)); "Good benefits and welfare on the overall (under Frasers Property)." ((in 5 reviews)); "The culture of the company allows for a good work/life balance while maintaining a service excellence focus." ((in 4 reviews)); "Good team, good shift patterns" ((in 4 reviews)); "some good people as colleagues" ((in 4 reviews))

What are the cons of working at Frasers Hospitality according to real employee reviews?

"Inexperienced management can hinder and limit the development of staff" ((in 6 reviews)); "The pay is not good and HR tends to base it on your previous salary even it is irrelevant industry." ((in 4 reviews)); "The CEO and leadership is an absolute disaster." ((in 3 reviews)); "The top management sets the tone for the whole department and the overall vibe is blatant favoritism, tolerance of incompetence and bias towards employees of a certain gender." ((in 2 reviews))

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Frasers Hospitality

Part of Frasers Property

Frasers Hospitality Reviews

2.8

32% would recommend to a friend

(129 total reviews)

Eu Chin Fen

13% approve of CEO

35% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Work/Life balance

2.8

Diversity and inclusion

2.7

Career opportunities

2.6

Culture and values

2.4

Senior management

Frasers Hospitality has an employee rating of 2.8 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frasers Hospitality employee rating is 22% below average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

129 reviews

4.0

4 Jun 2026

Good culture and vision with no downsides

Brand representative

Recommend

CEO approval

Business outlook

Pros

Good culture overall - good vision

Cons

No cons as of now

1.0

31 May 2026

Don't waste your time

Sales

Recommend

CEO approval

Business outlook

Pros

large company with brand name, but culture is bad

Cons

Very bad and poor culture. Company operates on fear

4.0

6 May 2026

Good benefits and welfare

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits and welfare on the overall (under Frasers Property). Good colleagues here and there who've been in the company many years. Nice renovated office looking out to Gillman Barracks and the sea.

Cons

Some old timers were managed out, and replacements lacked experience and knowledge. A good number of hires in recent years lack hospitality experience, granted that some do put in effort in their work.

Viewing 1 - 3 of 129 Reviews

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Good culture and vision with no downsides

Don't waste your time

Good benefits and welfare

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