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FirstService Residential

Engaged employer

FirstService Residential Reviews

3.8

72% would recommend to a friend

(2,350 total reviews)
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David Diestel

84% approve of CEO

72% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
6 Nov 2017

Should be an A+ company - Shame About the President!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Location, Good co-workers, Hot industry which should translate to good job security

Cons

This is a place where the smallest decision needs to be reviewed by 10 people. The running joke is whether the President will show up on time for meetings (if he shows up at all). You never know who's head is going to roll next - yours, your co-worker, or another Director's. I'm not sure how they're able to attract any applicants for leadership roles at all!!! I want to be clear - 99% of the staff are wonderful, hard working, competent individuals that work in a toxic, dysfunctional environment. This is a classic case of one rotten apple that ruins the bushel. 1). Abusive President that is not held accountable by Corporate Head Office 2). President is judgmental and has a habit of pitting people against each other through negative narratives and childish name calling. 3). As soon as another leader disagrees at all, a smear campaign will start. The only way to remain in the organization is by becoming as abusive as he is. 4). Never ending list of projects that never get done due to ridiculous turnover and lack of vision 5). No vision to follow - just a revenue driven mindless organization which makes you feel like there is no value or reason to go to work other than collecting a substandard paycheque. 6).Below industry standard pay

2.0
7 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Learned a lot. Made good friends.

Cons

They do not train their managers. I was an administrative assistant and they asked me to train my new managers. Then they fire them. All the time. Every week all the time giving everyone horrible anxiety. I would get emails all the time that someone else was gone. And not just managers. The accountants. The admins. The HR people. The anxiety of being randomly fired gave me panic attacks. I would wake up in a cold sweat. Even I had little training and was just thrown into the mix. Then I had SO much work it was unreal. My job should have been for two people. Managers would pile junk on my desk all the time. Thinking I had time to scan in 1000's of documents. Get's better. I was hired with the understanding I would move into management. Then when I asked about it I was told that I was an admin and admins don't go into management and basically how could I be so foolish. But please train the new managers since you know more than they do. WOW! So I left and went with another management company and am a manager. They don't fire people every other day and I feel better now. Then I found out after I left that I was the lowest paid in my department. Tho I had the most managers and the most work. UGH!

Viewing 1 - 3 of 2,350 Reviews

Glassdoor has 2,418 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.