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      First Coast Service Options, Inc.

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      First Coast Service Options, Inc. Reviews

      3.2

      62% would recommend to a friend

      (95 total reviews)

      Sandra Coston

      40% approve of CEO

      45% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.7

      Culture and values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.3

      Career opportunities

      2.8

      Compensation and benefits

      First Coast Service Options, Inc. has an employee rating of 3.2 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Coast Service Options, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      95 reviews
      1.0
      7 Jul 2015

      Discrimination/Retaliation

      Service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      There are co-workers who will contribute to forming a positive atmosphere; somewhat flexible scheduling; possibility of working remotely; annual bonuses, gift cards, spot bonuses, tuition reimbursement, bravo rewards and other perks; office location (downtown/riverside).

      Cons

      Discrimination/hostility (certain employees benefit more regarding hiring and promotional practices, perks, etc.); retaliation (company has an open door policy, but punishes employees for making "good faith" complaints); Intimidation/bullying of employees. Supervisors/managers fraternize with certain employees to form cliques; policies alter to benefit or punish depending on the individual.

      3.0
      23 Oct 2013

      Stress

      Psa
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is great, and if you love to abuse fmla this for you. They offer a great work out program by making you park 2 miles away. Idiot managers who get master's degrees from University of Phoenix create policies that actually cause less work to get done, which is good because laziness is rewarded.

      Cons

      Ever wake up in tears because you dread going into work, enough said,

      1.0
      20 Mar 2013

      Horrible management, bullying, lack of resources, run like a labor camp

      Review nurse
      Recommend
      CEO approval
      Business outlook

      Pros

      able to telework, hard working, supportive co-workers

      Cons

      Never worked a 40 hour work week, always 50-60+ hours and it was never enough. Did not get paid 1 cent over 40 hours since exempt. The production expectations went up so high that no proper review could be done. Management constantly bullies employees to work more free overtime for the good of the company. No work/family balance. Cannot use PTO, if call out sick made to look like you let the team down. The place is run like a Labor Camp. Why hire more resources when they can get 6 days a week and unrealistic production out of the current staff? Don't ask too many questions or try to do things the right way, just produce high numbers, that is all that is important. High overturn/burn out rates.

      Viewing 1 - 3 of 95 Reviews
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      ReviewsFirst Coast Service Options, Inc. reviews

      Glassdoor has 98 First Coast Service Options, Inc. reviews submitted anonymously by First Coast Service Options, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if First Coast Service Options, Inc. is right for you.