Farm Rio Reviews

3.6

58% would recommend to a friend

(22 total reviews)

54% positive business outlook

Farm Rio has an employee rating of 3.6 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

22 reviews
1.0
18 Feb 2023

Worst job

Recommend
CEO approval
Business outlook

Pros

Farm Rio provides a very generous uniform allotment. The clothes are beautiful and mostly sustainable. There were a few amazing associates who were great to work.

Cons

When I first applied to Farm Rio. I went through an extensive amount of interviews to make sure I was the right fit for the company and vice versa. Farm Rio stressed the idea of work-life balance but that was far from it. They also stressed how they value the input of their store managers and were looking for ways to improve the company's morale through strong leadership but that was far from the truth. Farm Rio is the worst company that I’ve ever worked for. They don’t train their employees; I had to train myself and learn through my senior managers. They are not looking to improve the conditions of the workplace because they are stuck on the idea that the way they do things in Brazil will work here in America. They don’t understand their demographic and are not willing to change. When I first started, they didn’t have a store manager for over 8 months (that should have been a red flag) therefore their current workers were overworked and underpaid which created animosity towards whoever they employed as their new leader. The senior employees were disgruntled with the ways they run the store and expressed that they were not valued as employees. Furthermore, don’t expect to receive constructive feedback or have any support in the areas in which you need to improve. There aren’t any reviews in place to measure your performance. There aren’t any actions in place to develop their employees. It was like a free-for-all, there isn’t any structure and when you try to make changes, you are met with “this is the way we do things here”. KPIs and store goals are not measured by the previous year or SMART goals but are based on guestimation on what they think should be done that month. Do not waste your time on this company. The stock room was a disaster waiting to happen. Everything I mean everything was folded from maxi dresses, blouses, skirts, jackets, etc, and everything was folded on top of each other which was not conducive to the work environment. The customers had to wait a long time to receive their items because the associates had to go through everything just to find the styles and sizes they were looking for. And when I brought up this issue to have everything hung as well as keeping the styles together to create a seamless workflow for the staff, I was met with “that’s how they do it in Brazil and they don’t have a problem with it”.Unfortunately, I wouldn’t recommend this company to anyone. They have so much potential to grow their team and their company but this will not happen until they have a clear goal of what they actually want to achieve. I was very excited to work for this company because their mission and goal truly align with mine but it was all a facade.

2.0
23 Jun 2021

Horrible management

Recommend
CEO approval
Business outlook

Pros

You get free clothes They pay team based commission The store and clothes are beautiful

Cons

The stylist dress you in clothes based off your race, the big girls get the ugliest outfits, the store management is very catty and unprofessional.

5.0
21 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Beautiful atmosphere to work in aesthetically, 50% of transport paid for and really good uniform benefits (2 outfits a month(no you can't choose them ))

Cons

The absolute worst job I've ever had. I’ve worked at McDonald's and enjoyed it more. Working at Farm Rio seemed like a dream, but little did I know what would follow. Absolutely no management, atrocious communication, malicious intent, and always speaking down to workers. To summarise, I worked at Farm Rio for a short period, and straight away, I could tell it was going to be difficult. They had hired two people, including myself, to work in a luxury retail environment without providing any form of management support or training. The Farm Rio team worked remotely abroad, and management inside the store was non-existent. We had a third person join our team, and none of us had any clue what to do with problems in the store, as we had no one to turn to. When I brought this up with management, they told me I shouldn’t complain and said I didn’t know how to communicate due to my age, making patronising and sarcastic comments. My 8-month-pregnant boss told me she was going to go into labour because I didn’t pick up her call and was stressing her out. When we had a party to welcome our new store to the team, we found out that other people from boutiques had been given Adidas shoes, Farm Rio phone cases, and other welcome goodies, but the two of us working completely alone in a concession didn’t get anything. We NEVER got paid on time, as our payroll team was in Brazil, and holidays were different there. We had our personal phones in five different WhatsApp group chats, which would be getting hundreds of notifications constantly with reports from Farm Rio shops all over the world. Due to all their disorganisation and lack of effort, both of my colleagues left, leaving me completely alone in the store to do every single task. After nearly a month of opening and closing the store every day, I asked for a raise and a job title change as I had far too many management duties and responsibilities. They denied this, saying it wouldn’t be fair on other people at other stores (who don’t do the same job as me and had colleagues). They hired two girls, used me to train them, and then fired me a day before my probation period finished (which happened to also be the day I was going on holiday) so that they could give me less notice as they had already hired a new girl to replace me. When I asked why, they said I didn't represent the stores values.

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Glassdoor has 256 Farm Rio reviews submitted anonymously by Farm Rio employees. Read employee reviews and ratings on Glassdoor to decide if Farm Rio is right for you.