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FactoryX Retail Group

Engaged employer

FactoryX Retail Group Reviews

3.0

44% would recommend to a friend

(82 total reviews)

43% positive business outlook

FactoryX Retail Group has an employee rating of 3.0 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

82 reviews
3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good hours available, nice manager and 2 IC. Living wage.

Cons

Area manager is there a lot which increases stress levels of everyone, store is constantly moving around. The amount of products produced is insane. There is never space to put new clothes out. The store is always dusty. Air con doesn't work so it's so hot in summer. Casual workers are unreliable and don't do the job well

4.0
9 Jul 2022

Good

Recommend
CEO approval
Business outlook

Pros

All inclusive working environment with an excellent client base

Cons

Management structure and lack of support

1.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Building lasting friendships with very talented individuals - Casual dress code and a dog-friendly office - Valuable industry exposure due to the broad nature of roles

Cons

During my time working here, I observed certain aspects related to the online review system, which has led me to question the authenticity of any positive reviews written about the company.. I would encourage anyone thinking of working here to thoroughly research the company culture before forming opinions based solely from the positive reviews you read. Based on my experience working here, it was an extremely disorganised and unhealthy working environment where employees are overworked and underappreciated. I experienced the CEO having extensive involvement in day to day operations leading to a perception of significant micromanagement as well as prioritising profits over employee and customers well-being. The presence of only one HR representative at a time, prioritising the CEO's concerns over employees, created a fearful environment, discouraging employees from feeling safe addressing their issues with HR. Roles frequently underwent changes without formal discussion, often occurring during employee holidays, creating a fear of taking time off. I observed a lack of performance reviews and pay rises for employees despite being expected to take on extra responsibilities outside of your job description and the length of time you have worked in the company. Often you will follow up for months on end only for them to come back with a simple “no” along with zero explanation or feedback. There were also noticeable pay gaps among employees with the same or similar roles and also gender pay disparities.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 90 FactoryX Retail Group reviews submitted anonymously by FactoryX Retail Group employees. Read employee reviews and ratings on Glassdoor to decide if FactoryX Retail Group is right for you.