Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      EngageTech

      Engaged employer

      EngageTech Reviews

      Compare reviews

      4.2

      83% would recommend to a friend

      (171 total reviews)
      avatar

      James Ellis

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Culture and values

      4.1

      Work/Life balance

      4.1

      Career opportunities

      4.0

      Diversity and inclusion

      4.0

      Senior management

      3.7

      Compensation and benefits

      EngageTech has an employee rating of 4.2 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EngageTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      171 reviews
      1.0
      11 Sept 2023

      Cultish, bad money, awful culture

      Sales bdm
      Recommend
      CEO approval
      Business outlook

      Pros

      Cold calling is a good skill to have, and they do train you somewhat.

      Cons

      Genuinely too many to mention. Bad money, monotonous work (150+ dials per day often with dead leads/numbers not working), cliques all over the company, arrogance from the senior team, bad hours (make you work far more than you're contracted too) employee turnover is crazy, at least half of new employees will leave before first 3 months is completed.

      avatar
      EngageTech Response
      2y
      Hi There, Thanks for the review. Whilst overall it's not positive feedback, it's good to hear that you found the training and skill of cold calling useful. Firstly, our contracted hours are 8:30am - 5:30pm, most people have a mature finish and will be out the door just after 5pm to enjoy their evenings. There is never any obligation to work beyond those hours, however as it's a Sales role some people often do off their own volition, as with any business. Our base level starting salary for graduates is £28k, which is the average starting salary for a graduate in London. This doesn't take into account the £10k -£12k you can earn in commission in your first year, and the opportunity for regular pay reviews across the first year. We don't shy away from the fact this is a target driven role, but our probation pass rate for SDRs is at 65-70% right now - above industry standard for entry level Sales roles and we are always working on improving this. Every business has a level of risk in hiring graduates in Sales roles, and we are always trying to improve processes to reduce this risk. We are super proud of some of the young careers we have built at EngageTech, those who have started as graduates or school leavers and become Managers, and Directors here, so it's a shame to hear this was your perspective. If you have any further feedback, you can contact me on alexandra.williams@engagetech.io Alex
      1.0
      2 Sept 2021

      Glorified call centre - Hire & Fire

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Office full of young people who want to do socials

      Cons

      They do not care about employee wellbeing one bit. Expected to do 100 dials a day. High pressure on targets. They discriminate. Make you start half an hour before your contracted time to start as well as finished at 5:30/6, so your pay works out way less than a standard 8 hour day. Will make you vote their company for the best to work for hah! Not flexible when it comes to when you need to be working from home.

      2.0
      30 Jun 2023

      You have to do better!

      Senior sdr
      Recommend
      CEO approval
      Business outlook

      Pros

      Central location. Learn the quick wins in Sales. Some good people to learn from. An orange Chilli’s bottle when you join.

      Cons

      No diversity. If you’re a person of colour, be prepared to be paraded around on interviews. If you don’t perform like people used to (who are now in management roles) you’re viewed as an underperformer and put on a PIP - because if they could do it 5 years ago, why can’t you now? No consideration to the times changing and not everyone is the same. Zero motivation - that next role is dangled in front of you for months. You can move into X but only if you do Y despite months, sometimes years, worth of work. Usually if a campaign isn’t going well very and they need the extra meetings - why should my development be based on that alone? Salary is below average, don’t even dare think about discussing this between colleagues. They don’t want you to know they don’t pay fairly. People are put into management roles who quite frankly suck. This then creates an awful environment to grow and you can’t progress until they 1) realise they’re a bad manager and leave or 2) they somehow get promoted. HR have no real HR experience. Difficult conversations are made worse because they aren’t properly trained to manage those scenarios. E.g. you aren’t doing what they’ve hired you to do so they’re letting you go - no prior warning, no redundancy pay, no support whatsoever. Most of the “senior” females are in relationships with a director, VP or C level. Coincidence their development and benefits appear to be prioritised. This creates a level of unfairness where people aren’t promoted on their own merits. We all provide so much feedback about our experience on what was known as the “EngageIQ” platform but it goes nowhere. It makes me think they don’t have any money left to make it better.

      avatar
      EngageTech Response
      2y
      Hi There, Thank you for the feedback. It’s disappointing to hear this was your experience of working at EngageTech, and would have loved to have tackled these issues whilst you were still working for the business or even in an HR run Exit Interview. Firstly, career and personal development is something we take very seriously at ET, and we have always do our upmost to ensure all employee's are treated fairly, progressing in their careers and developing as individuals. It is however always a work in progress, and likely before you left, you will have seen a number of individual and group feedback sessions from different cohorts across the business and are now in the process of making some positive changes on how this is managed at every level. As a business we mainly always promote from within, which creates more internal opportunity for progression. Whilst not everyone will achieve their desired promotion (as with any business) we have a multitude of examples of fast progression into management, Directorship and Account Executive roles, not to mention the progression across the SDR roles. With regards to redundancies and support of letting someone go, we have not made any redundancies across any of our EMEA offices. In the event of someone leaving the business, our HR team and managers will always ensure proper processes are followed, with a good level of employee aftercare with offboarding, inclusive of references, notice and commission payments and any other required helpful communication. Diversity is also something that is super important to us, being a large part of our headline Objectives and Key Results for last year. Whilst we are always trying to improve, we have made great strides in this area. One of those areas is more females deservedly in leadership roles, so it’s sad to hear you feel this was not the case. We place high value on feedback from employees, so it would be great to explore the other points in this review further that we have not been able to cover here, please email us directly on hr@engagetech.io to discuss this in more detail. Thank you
      Viewing 1 - 3 of 171 Reviews
      Related searches: EngageTech jobs | EngageTech salaries | EngageTech benefits | EngageTech interviews
      ReviewsEngageTech reviews

      Glassdoor has 179 EngageTech reviews submitted anonymously by EngageTech employees. Read employee reviews and ratings on Glassdoor to decide if EngageTech is right for you.