Sad to see the direction the company is heading - Anonymous employee runZero Employee Review

1.0
27 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Best team members I've had the privilege to work with across all departments: Sales, Marketing, People, Ops, Accounting, etc. - Amazing product with impactful feature releases - Customers are raving fans of the product - Engineering team & support teams are unmatched

Cons

- Feedback is encouraged, yet there would be retaliation once you provide it - Management doesn't value IC time, as they constantly reschedule 1:1s or cut them short - Sales & Revenue leadership were always changing how pipeline was reported, so the forecasts were rarely accurate - Inbound leads were severely unbalanced - Most sales reps were not achieving quota, and those that were depended heavily on inbound leads - Company grew very fast and carved out different teams, territories and responsibilities too early, then had to do a round of layoffs in April 2023 - Multiple people spoke out against a couple leaders and were told to manage up and work on yourself instead of addressing the complaints - There used to be a very open-door policy, but eventually, upper management became siloed away from IC team members where it became clear they valued positivity over honesty - Management would sometimes place blame on other teams or certain team members, usually when those individuals weren't present to defend themselves

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runZero Response
2y
Thank you for providing this detailed review. This information is incredibly beneficial and has been shared with our entire leadership team. runZero values mindful growth, in which 1:1’s, continuous feedback, and opportunities for learning are a huge part. We encourage you to continue giving feedback and speak with the People Ops team directly to address these concerns in real-time. Again, we appreciate your review and thank you for bringing this to our attention.

Explore other reviews about runZero

5.0
19 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great teams that collaborate well together and genuinely enjoy each other. Interesting, differentiated product and technology. Transparent leadership. Remote-first culture that actually works.

Cons

Increasing employee turnover, especially in leadership and sales. Limited opportunities for growth.

5.0
3 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Culture is incredible - Coworkers are all incredibly friendly and honestly a pleasure to work with - Very interesting product - Some of the brightest minds in the cybersecurity industry are working here - You genuinely feel like you're not just a cog in the machine - you have the autonomy to make real, meaningful impact - Totally remote - Compensation and overall benefits package is incredible - salary is very generous, health care totally paid by the company, fantastic 401k match, etc - HD, the CEO, is not afraid to get into the code or jump on customer calls or answer support tickets - he does not act like he's above anyone else because he is CEO. It's very evident that he cares deeply for the success of the company and product which is refreshing to see. He is a tremendous leader.

Cons

I can't think of any at this moment

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