Difficult to work for - Sales eGain Employee Review

1.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

It is a job with very little chance to actually make a sale.

Cons

No ability to make decisions on what it takes to win and senior leaders don't really care about your ideas. They think they know best which is why their new sales are next to nothing.

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eGain Response
2y
Thank you for taking the moment to provide your feedback about your experience working at eGain. As a company, we continually strive to ensure that our employees are successful in every aspect of their position and career. It is unfortunate to know that the work environment and leadership team hindered your success. At eGain, we strive to help our employees grow and let their ideas be heard. Your feedback will help to develop our Sales team further and improve upon the experience for all. Thank you for your commitment to eGain during your tenure and we wish you best.

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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