How do employees rate eGain?

Employees rate eGain 2.7 out of 5 stars based on 532 anonymous reviews on Glassdoor.

How can I get a job at eGain?

To get a job at eGain, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at eGain and prepare for tough questions.

Do people recommend working at eGain?

Overall, 26% of employees would recommend working at eGain to a friend. This is based on 532 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at eGain?

47% of job seekers rate their interview experience at eGain as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at eGain.

How do employees rate the business outlook for eGain?

17% of employees think that eGain has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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eGain

eGain Snapshot

2.7

based on 530 ratings

26% would recommend to a friend

Ashu Roy

29% approve of CEO

3 OfficesLocations

Mission Automate customer engagement with knowledge and AI in a digital world

Description Our knowledge-powered customer engagement software automates digital-first experiences for global brands. Infused with AI and analytics, our top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools. Hundreds of enterprises trust eGain to delight customers, empower agents, and streamline service operations. We dream big, sweat details, and don't take ourselves too seriously.

Life at eGain

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eGain awards and accolades

KMWorld 100 Companies That Matter in Knowledge Management 2022, KMWorld, 2022
The 2022 CRM Top 100, CRM Magazine, 2022

Jobs at eGain

Go-to-Market Leader, Insurance Vertical

Remote

US$200K - US$200K /yr

(Employer provided)

View job

Go-to-Market Leader, Government Sector

Washington, DC

US$200K - US$200K /yr

(Employer provided)

View job

Accounts Receivable Accountant

Software Engineer, II (Intern)

Employee reviews at eGain

eGain has an employee rating of 2.7 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by category

3.0

Diversity and inclusion

2.9

Compensation and benefits

2.6

Culture and values

2.6

Career opportunities

2.3

Work/Life balance

2.1

Senior management

Employee reviews

ManagerFormer employee

1.0

Okayish for short term

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