Management Needs new blood - Anonymous employee eGain Employee Review

4.0
16 Oct 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company has very talented people. Some of the employees we had are in top positions at Yahoo, Google, Microsoft. Environment is good until you run into the politics and management.

Cons

People who have been with the company for a long time are in top positions and basically think in DOS mode. They feel challenged when someone bright brings in new ideas. Cronism behind the scenes.

Explore other reviews about eGain

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leader in Knowledge Management Systems Solid pre-sales team

Cons

Generative AI players are getting all the attention Leadership was difficult

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