Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      eGain

      Is this your company?

      eGain reviews

      Moving at the speed of light. Great opportunities - Software Engineer eGain Employee Review

      5.0
      19 Aug 2022
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Company culture top down is excellent. As the company has gotten bigger, there's more variation between teams or departments. The fact that there are many boomerangs is a testament to the company; many people return back after exploring other opportunities. The company continues to be a leader in their space.

      Cons

      Nothing bad to work here

      avatar
      eGain Response
      3y
      Thank you for your feedback and for your contributions! We have been quite fortunate to built a unique culture of kind, caring, respectful, fun, talented and collaborative individuals who are truly passionate about the work they are doing and our products. Through your experience, it sounds like we are meeting that objective and that you have enjoyed the partnerships and relationships you have built at eGain. If you have any additional feedback to share with us please send us your thoughts internally and do continue to reach out to us on Glassdoor as well

      Explore other reviews about eGain

      1.0
      1 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

      See reviews by: Helpful|Rating|Date|All
      Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews
      eGain reviewseGain Software Engineer reviewseGain review