Nice ambience at work, though management needs to be be more open, transparent and less meddlesome in operations - Product Manager eGain Employee Review

4.0
5 Jun 2010
Recommend
CEO approval
Business outlook

Pros

Good, sharp people to work with; challenging work; decent work-life balance; flexible working hours; interesting technologies and products

Cons

Management interfered a lot with the operations; revenue-growth not consistent (hence some amount of insecurity)

Explore other reviews about eGain

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leader in Knowledge Management Systems Solid pre-sales team

Cons

Generative AI players are getting all the attention Leadership was difficult

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