Software Engineer - Software Developer eGain Employee Review

4.0
2 Oct 2013
Recommend
CEO approval
Business outlook

Pros

I have just joined eGain and it has been great so far. Work culture is nice. Senior developers are very helpful in getting you familiar with the project.

Cons

Company's intranet could be better with more information on the products and other stuffs.

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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