AU culture has tanked - Anonymous employee Zip Co Employee Review

2.0
15 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not really much anymore unfortunately. The culture used to be great.

Cons

Exceptionally poor new CEO of ANZ , extreme amount of micromanagement, no trust in Zipsters to get their job done. Constantly asking for more with less resources. Loudest voices (Commercial/Marketing) get praise/resources while everyone else has to make do.

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Zip Co Response
6mo
Thank you for sharing your candid feedback and perspective about your recent experiences at Zip. It’s disappointing to hear that your recent experience doesn’t reflect the culture we aim to foster here. Your concerns about leadership, trust, and ways of working are important, and we want to make sure they are heard and addressed meaningfully. As a current Zipster, your perspective matters deeply. We take feedback of this nature seriously, and I’d appreciate the opportunity to understand more about what you’ve experienced and observed, and how we can improve and address your concerns constructively. As such, would you be open to a confidential conversation with me? If so, please reach out to people@zip.co so we can schedule a mutually convenient time to speak. I really do hope that you reach out to share your feedback in more detail, and I look forward to hearing from you. Natalie Ranki-Goldman, Director People and Culture, ANZ

Explore other reviews about Zip Co

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

They live their company values and the culture at Zip is felt from day 1 and even during the interview process. Everyone knows there are high expectations but they also know it is a team effort, and human centered approach to management, leadership, and getting things done. The benefits are great (health insurance covered at 100%) and the pay is on par with the market. They reward your hard work and are flexible for parents and life outside of work. It is also a very diverse group of people in both leadership and throughout the company which gives Zip a competitive edge.

Cons

It is a lot of work so you do have to manage your time and capacity well in order to succeed here.

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of chances to gain experience

Cons

Limited leadership opportunities and growth at the time.

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